Adobe Experience Platform

We have added a new field, des_exclusion, to our Individual Profile - AJO Jump Schema, along with a new Field Group: Exclusion Flow, which contains this field.After ingesting data that includes values for des_exclusion, we noticed that when querying the dataset associated with the schema, the new Field Group and the field do not appear in the records, even though the ingestion was completed successfully.We have verified that:The schema structure has been correctly updated with the new Field Group.The dataset is still linked to the correct schema.The data ingestion process was completed without errors.Are there any additional steps we need to take to ensure the dataset reflects the new field and Field Group? Could this be related to the profile enablement process in Adobe Experience Platform?Any guidance on this issue would be greatly appreciated.

Hello Adobe Community,I am currently implementing the Adobe Experience Platform Web SDK on my website and facing a challenge. I need to capture the text from any button that a user clicks and store this text into the eVar4 variable. Please do refer attached screenshots for reference.

Embedding  Audio into Multi-Page PDF I run a small Educational Non-Profit for Kids, and we are trying to embed audio into a PDF. Has anyone successfully embedded audio into a multi-page PDF? I’m looking to have the audio begin when Page 4 is opened and have it just play linearly to the end. It’s 24 minutes long, and there’s a chime in the track to cue the reader to turn the page. I’m looking for something that’s very compatible with all devices, like PDFs are. Adobe Acrobat Pro is supposed to be able to do it, (with pretty restrictive audio file size limits), but we haven’t had success with that yet.  We’d sure would appreciate any tips/suggestions-please let us know! Thanks,Philiphttp://frogtowncentral.org

Hello Team I created an Account Audience in AEP. I tried to evaluate that audience through Postman API.  I am getting "The entity xxxxxx is not found" error.Is there any specific API calls for Account audience evaluation? ThanksSheejo Rapheal 

Even though I'm using the right API key, I am still getting the API key is invalid.https://experience.adobe.io/unifiedtags/tags?tagCategoryId=12345(using the right tag category id) Getting the 403 error{"error_code": "403003","message": "Api Key is invalid"} Documentation is not helpful in this case. Any suggestion would help!

We have several business requirements that call for tracking several of the things we are measuring as a Numeric or Currency event. We are using DTM to deploy Adobe and documentation here is anemic at best in describing how to implement these events in DTM. Example 1:Track the loan amount a customer selects when applying for a loan as a currency event. I currently have this in the custom code section for a direct call rule tracking the submission of that step in the loan process:var loanamountselected = _satellite.getVar('LoanAmountSelected'); s.events="event11="+loanamountselected;'LoanAmountSelected' is a data element I have created that store the amount.  Example 2: Track page load time as a numeric event so that I can make calculated metrics off of the page load time. Currently I have implemented the getLoadTime plugin and the appendList plugin int he custom code section in the general Adobe Tool settings. I have a Global page load rule that fires at the top of every page that then

Jan 29, 2025 released Date/Time functions (https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/personalization/functions/dates#extract-hours) work when used in emails for example but does not seem to work in Offers module. New functions are available in Offers personalization editor and no error is shown when validated/saved but offer does not return anything. Tested with at addHours/extractHours/extractMinutes functions. Older Date/Time functions still work. Is this expected behavior?

Is there any list or documentation that speaks about the valid email formats that are allowed in AEP.or atleast RegEx that we can use to validate emails especially for AEP.

Hi, I am looking to query the latest snapshot from one of the profile_snapshot_export_xxx datasets, so the variable/parameter cannot be hardcoded. As a result, I need to do a subquery first, find the snapshot_id from the latest made_current_at date, and then store the value into a variable to be used by the main query. The subquery looks like this: select snapshot_id FROM ( SELECT row_number() OVER (ORDER BY made_current_at desc) `rn`, made_current_at, snapshot_id, parent_id from ( select history_meta('profile_snapshot_export_xxx') order by made_current_at DESC ) tab ) where rn = 1  Is it possible to save the snapshot_id into a variable, and reference it in my main query? If so, can somebody share me an example how to make it work? I tried different variations of the syntax but none works. The documentation doesn't really explain much either. Thanks.

Hi This seems like a pretty stupid question, but I am stumped.I am writing some queries in Adobe Experience Platform, and I want to use a string literal in a SELECT, which includes a semicolon. Something like this: select 'Test with a semicolon;' I get this error:[Code: 0, SQL State: 42601] ERROR: line 1:8: no viable alternative at input 'select ''It looks like the semicolon in the string literal is read as a command terminator, and anything after it is ignored, hence the syntax error.I tried a number of ways to escape the semicolon, but nothing worked so far. Any help will be really appreciated. Thanks

Hi everybody!I´ve dev team that is getting the "some Adobe analytics track events did not send the p.debug flag". I´ve seen another post about this and the solution was to switch the griffon version for the Adobe one. We are already using the Assurance one and didn't have this issue debugging the development environment. Only getting it in the staging one. we are using Adobe Analytics: 2.+Assurance: 2.+Thanks in advance

I have a "Purchase ID" and "Transaction ID" I need to be mapped in my Experience Event Schema. I don't see anywhere for the transaction ID? I see commerce.order.purchaseID in the schema but nothing for the  "Transaction ID" Anyone know where this is supposed to be mapped to? Thanks!

Hi, Working on Analytics Data Connector (ADC) to import data from AA to AEP Dataset/CJA. We need to map some of the fields to our custom XDM schema fields in the ADC Data Prep, including the List Variables in AA. List Props are easy, as they are in the form of string array, which can be assigned to our custom string array field directly. But for the List eVar, they are in the form of object array, and we still have no luck on how to transform the values to our string array. Tried to put the source field as below, but it doesn't work _experience.analytics.customDimensions.lists.list1.list[*].value  Also studied the data prep functions, but still cannot figure out a way. I think what we need to do is to map below sample, [{"key":"","value":"peter"},{"key":"","value":"paul"},{"key":"","value":"mary"}] to ["peter","paul","mary"] Anyone can share their experience please? Thanks   

Hello,  I have a bit of an urgent ask so a quick response would be appreciated.  I'm working on creating a streaming audience that includes both a batch exclusion audience and a streaming qualification audience (essentially an audience of audiences). In my streaming qualification audience, I have a time constraint that disqualifies users after 30 days. Once that 30-day period passes, users are disqualified from the streaming qualification audience in near real-time. My question is: If a user is disqualified from the streaming qualification audience in near real-time, would they also be disqualified from the streaming audience (which is made up of both the batch exclusion audience and the streaming qualification audience) immediately, or would they only be disqualified when the next batch evaluation runs? Thanks!

Hello. I have been trying to get the metrics that are obtained by Journeys reporting in Journey Optimizer, such as number of messages sent per messaging node, number of messages bounced per messaging node, etc, however, I get values that, in most cases, are close to what the reporting shows, but not exact. Next SQL statements tries to get number of messages opens per date, per Journey Version ID, per Journey Action ID, per profile (BP): SELECT DISTINCT CAST(tracking.timestamp AS DATE) AS date, tracking._experience.customerJourneyManagement.messageExecution.journeyVersionID AS journeyVersionID, tracking._experience.customerJourneyManagement.messageExecution.journeyActionID AS journeyActionID, tracking.identityMap['bp'] [0] ['id'] AS profile, COUNT(tracking._id) AS opens FROM ajo_email_tracking_experience_event_dataset tracking WHERE tracking._experience.customerJourneyManagement.messageInteraction.interactionType = 'open' AND tracking._experience.customerJourne

I often hear from customers saying that, "data layer does not load properly because of which I am losing out some data", "dataLayer is making my website heavy", "a lot of development efforts required to implement data layer" Well, What If I tell you that, you can create your data layer and implement on your website through Adobe Launch, no need to separately deploy it in the website source code. Adobe Client Data Layer extension in Adobe Launch helps for doing the same Introduction: This Extension provides Event, Action, and Data Element Types needed to leverage the Adobe Client Data Layer on your site. It should be used to consume data from the ACDL, and use that data for Analytics, Target, segmentation, and other marketing purposes. Prerequisites: Admin access to Adobe Launch Website on which you want to implement it Implementation Steps: Create a web property in Adobe Launch Install Adobe Client Data Layer extension. 3. Click on configure, although you do not have to make an

Hi, My project is on CJA, and we need to add some lookup dataset for additional attributes. I've added the lookup dataset to the CJA Connection, and also tried using Derived Fields - both worked fine. But recently I've came across the feature on Schema Relationship, which is also providng lookup capability, but would need to seek clarification on whether Schema Realsionhip is applicable to RT-CDP only? Or this relationship will automatically applied to CJA as well? Thanks.

Can I get some guidance on the custom path creation in the target connection for data export to Azure Lake Gen2. Can the container and subdirectories be added to the create custom folder path stage?example. container/subfolder1/subfolder2/jktest/66ce0e611d4cdd2ab9e0cbbb/prod/20240923_180992/ 

I just started a new project, and I noticed that the data ingestion is failing where all the error messages were related to enum values. For example, I got this error message: The message cannot be validated: [#/web/webInteraction/type: Tab Click is not a valid enum value]. I set this value directly in the Tags' Update Variable editor.Why would I get this enum error? As mentioned, this is only one of multiple enum error messages I'm getting. Anyone have any idea? I've never had any issues like this before. Thanks!

 In the ever-evolving landscape of customer experience management, businesses often face the challenge of performing intricate calculations on event data to extract meaningful insights. One such scenario our customer wants was determining the average booking price of a customer over the last 10 years. While the concept of calculating an average may seem straightforward, our clients present us with a unique and challenging interpretation.Challenges:Unique Average Calculation:Calculating the average involves more than just dividing the sum of prices by the total number of bookings. Instead, it requires dividing the sum of prices by the number of unique years in which bookings were made. For instance, if a customer made 3 bookings in 2021 and 7 in 2022, the average should be calculated by dividing the sum of prices by 2 (the number of unique years).Data Deduplication:The same booking ID can be updated multiple times. For example, a customer might initially book a service for $1000 an

Hi all,I would like to know the list of fields that belongs to this metadata path "_acp_system_metadata", I know that one of them is "_acp_system_metadata.ingestTime", but I want the complete list. Please, could anyone provide me this? Thank you! Cristhian N

Do you have any idea? Tried both private / corporate computer ....Its pretty crucial because I preparing offer for a customer  

I was wondering what the benefits are, if there are any, of creating a product Schema and add a relationship between the SKU from the productListItems and the SKU from the product schema. I would like to create a product schema in order to store all of our products and then, add a relationship between the SKU atribute of the Event schema. This way, I would only have to store few atributes in the purchase/pdp event, like price or discount for example. Everything else, I would have it already stored in my product DS.  At the moment, we are using the product schema to only ingest the Product Cathalog from our BBDD. This way, I can see the benefit of this implementation, but I would like to discuss if there are more and, if possible, hear some other ways of improving this implementation.

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nbs