Adobe Campaign

Hi All,I have the following questions, please share your knowledge.1. What is Adobe genesis ?2. When should we use Web Analytics connector in Adobe Campaign, as mentioned in  Web Analytics connectors ?Regards,Mano

Hi,We are trying to attach a pdf file (from the folder placed on C:// drive for testing because, FTP is not supported) during the email delivery in the template.Specified the label  to apply to the attachment.Specified the access path of the file and its personalized name in the definition window (based on the customer name, it picks the respective file to attach).Uploaded the file to server from local drive in a different workflow as this is a mandatory step.I got an error below.Questions:1. How to resolve this issue?2. Post the testing of attaching the files from desktop, i would like to do the same from an FTP location. How can i do this (any SFTP/other server location Adobe provides from where i can attach the files)?PS: We have a hosted version of Adobe Campaign v6.1Thanks,Rajesh

Hi folks, need some help with a query/report in Campaign.I am trying to find out "of the last n emails received by a recipient a count of how many they have opened and clicked."Thanks,blue

Hi all,we experienced this error when we are trying to download huge amount of files from an external sFTP.Workflow is working correctly without errors when hundreds of files are downloaded. We noticed this problem only when we downloaded more files during a product distribution that provided us thousand of files (50/100 KB each).Does anyone know if there's kind of limit on this kind of activity?Thanks in advance!Davide

Hello, I would like to inquire about the availability of the Adobe URL Shortener mechanism in Adobe Campaign Standard. Can you please confirm if this feature is currently available in the platform? If yes, could you provide guidance on how to activate and utilize the URL shortening feature within Adobe Campaign Standard? We are working on a SMS campaign for one of our clients using Adobe Campaign standard where client wants to send a shorten URL as part of SMS content. Thank You In Advance.

Hi.I'm trying to create a recipient delivery report in Adobe Campaign showing all the deliveries a recipient received over time.In addition I want to add by each of the deliveries the link to the mirror page of this recipient.for example:http://myUrl/nl/jsp/m.jsp?c=%XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX%3DThe 'XXX...' part is the different part for each recipient/delivery I'm trying to get the url programmatically using javascript.I've looked in the documentation and also in this forum, and saw a similar issue (https://forums.adobe.com/message/9792714#9792714)but still couldn't figure out how to do it.According to the answer there I can use the 'GetMirrorURL' method but I'm not sure what parameters I should give to this function.Looking in the jaspi help I saw it gets 'eventHistoId' from schema nms:eventHisto.This table is empty on my system, and I'm not sure how it is related.Also tried running this method with different parameters like broadlogID but I get an error saying 'Error while c

Hello,  i'm completely stuck with the system, we have an account which was setup by HQ and training (i assume) given to staff their, he then left and i don't think the knowledge of the system was passed on. I'm having issues with importing profiles via a workflow. The workflow was setup and we were told, just add the new .csv file and run the workflow however we get an error and even created a "simple" workflow produces errors with a code which requires some expert knowledge to decipher.  Any help would be great, can pay in loo roll or hand sanitiser.

Not able to package and deploy/import the application. Currently we have organized our application under a folder  i.e., we kept all our schema, delivery templates, web forms etc. under these folders. We are facing the below challenges. We are able to package our total application but not able to import it Sandbox in a same folder structure used in Training Server.If a schema is linked with other schemas, we are not able to export the data. Even if its showing import is completed 100% but showing error at least one element is required by the package but missing from the instance.  As a result the import is failing.

Hi guys,I am Adobe Campaign's campaign manager. Recently i have come across a lot of bounce in my delivery, with core bounce message below.Can any experts share with me what this code means, as i want to understand the situation led to the result of such a bounce?Momen_Code10_InvalidRecipientMomen_Code40_GenericBounceMomen_Code54_RelayDeniedBelow are the details quoted from Administration > Campaign Management > Non deliverables Management > Mail rule setScripting for 1. Momen_Code10_InvalidRecipientvar res;var sHeader = typeof this["x-bounce-code"] == "undefined" ? "" : this["x-bounce-code"];if( sHeader.indexOf("10") != -1 )  res=true;else  res=false;Scripting for 2. Momen_Code40_GenericBouncevar res;var sHeader = typeof this["x-bounce-code"] == "undefined" ? "" : this["x-bounce-code"];if( sHeader.indexOf("40") != -1 )  res=true;else  res=false;Scripting for 3. Momen_Code54_RelayDeniedvar res;var sHeader = typeof this["x-bounce-code"] == "undefined" ? "" : this["x-bounce-code

Hi, We're using Campaign Classic, and have been working through the integration to pull segments from AAM. We've completed setup by following this guide and have had Adobe set up the necessary provisions: https://helpx.adobe.com/marketing-cloud/how-to/aam-campaign.html.  When we reach step 10 in the guide above, and click "Select a shared audiences", a new window opens as expected; however, that window never loads any of the Shared Audiences we have created from AAM, please see screenshot below:  It never loads, and we're unable to figure out why this is occurring. The user attempting to do this is using an Adobe ID with the following permissions: Admin in all these areas:Adobe Campaign,Audience Manager,Audience Library,the Custom Audience Manager Group,and also in the Adobe Campaign Experience Cloud profile,For Adobe Analytics full admin access in the cloud as well Any recommendations would be appreciated, thank you.

Hi All - I want to do some advanced data enrichment for all targets in a workflow that ultimately requires a decent amount of complex Javascript. I have two large switch + if/then/else statements that populate three columns based on Recipient attributes (two text and one bit.ly link) that get sent on the email or SMS.Right now, I am using a JS queryDef select to get all records then iterate over them one by one to update the corresponding fields for that target. This then updates the temporary schema in the workflow.This is an issue for two reasons:Over 10,000 records needs to page the queryDef as the maximum individual select can only be 10kAt some point over 10k records you run out of JS memory (even after increasing the JS memory)Adobe Support says its a bad practice, but haven't suggested an alternative as this is probably ConsultingIs there a better way to do advanced enrichment during a workflow with >10k records?

We have a requirement where we need to make an external API call from Campaign Workflow for initiating a third-party service. The external REST API is protected by OAuth 2.0. Can you please help suggest if there any OOTB activity that can used for this purpose, if not, then what possible options do we have? We are on Campaign V7.

Hi,How is delivery ID different from broadLog ID?Regards,Priyanka

HI,Taking reference from https://docs.campaign.adobe.com/doc/AC6.1/en/CFG_API_Web_service_calls.html  we are trying to invoke a SOAP API from a javascript , We have created a jsp page and are using the following code.  We are using Message Centre Agent's userid and password from Adobe campaign. We are not getting any response for this .Please help<%@page contentType="text/html;charset=UTF-8"%><HTML><HEAD><TITLE>Web Services Test Client</TITLE><script type="text/javascript">function test(){  alert('test');  var cnx = new HttpSoapConnection("http://<server-url>/nl/jsp/soaprouter.jsp");  var session = new SoapService(cnx, 'urn:xtk:session');  session.addMethod("Logon", "xtk:session#Logon",                      ["sessiontoken", "string", "Login", "string", "Password", "string", "Parameters", "NLElement"],                      ["sessionToken", "string", "sessionInfo", "NLElement", "securityToken", "string"]);  var res = session.Logon("", "username",

Hello all,I'm configuring my Offer module (space, category) but when deploying the offer space I'm getting the following error:XFR-180000 The file '/usr/local/neolane/nl6/datakit/eng/schema/.xml' does not exist on the server. Unable to load the document of identifier '' and type 'xtk:schema'.SOP-330011 Error while executing the method 'CompileRealTimeScript' of service 'nms:interaction'.(1:1) : Invalid document structureXML-110018 Error while parsing XML string ''SOP-330011 Error while executing the method 'ProposeOffers' of service 'nms:offerSpace'.[nms:webApp Error] SOP-330011 Error while executing the method 'CompileRealTimeScript' of service 'nms:interaction'.(1:1) : Invalid document structureXML-110018 Error while parsing XML string ''SOP-330011 Error while executing the method 'ProposeOffers' of service 'nms:offerSpace'.Could you tell me in detail how can I fix this error?Thanks,SalvatoreVapsy​Amit_KumarDebabrata.T​florentlb​Adhiyan C​Jean-Serge Biron​

Hello Community Members, Participate in the campaign meetup contest. Submit the right answer(s) of the following questions and win reward from the speakers at the community event in Adobe Systems, Sector 25A Noida. Contest Instructions –All questions need to be answered for award eligibility.Please ensure to answer the questions in the following format –            A1: Lorem Ipsum.            A2: Lorem Ipsum, Lorem Ipsum.            A3: Lorem Ipsum, Lorem Ipsum.Users with correct entries in the shortest time span will be rewarded.The contest closes on 8th February 2018, 5:00 pm IST. Contest Questions –Q1: Deliverability is a term primarily associated with which of the following channels? (Choose the correct answer)SMSSocialEmailAll the above Q2: Which elements of an email design are critical from deliverability perspective? (Choose 2 correct answers)Unsubscribe link Your Company’s logo Text to image ratio Font size of textQ3: Which of the following can cause damage to your sender reput

Hi,I want to export the data in temp work table as csv file & need to attach the file automatically to the email delivery, its fine if i export or import the file to my local machine or from the server. Need some help on thisRegards,Raaghu

Hi,I am unable to delete campaigns from the program. Whenever clicking on "delete" , its giving Attribute 'OperationId' unknown error.Any idea why I am getting this error? Thanks

We frequently get this error in the delivery log. This error is blocking the delivery.In the error here below I have substituted the real image link (that is correct) with IMAGE_LINK for privacy reason.If I copy and paste the same html into another delivery everything works fine !Do you have some suggestions ?Example 1 27/10/2018 06:31:03 SCM-120009 Key value 'IMAGE_LINK' is duplicated for elements 'Image (image)' of the document being edited. Please rename on of the collection elements. Example 228/09/2018 22:12:00 XSV-350122 An error occurred and the process has been stopped.28/09/2018 22:12:00 SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.28/09/2018 22:12:00 SCM-120009 Key value 'IMAGE_LINK' is duplicated for elements 'Image (image)' of the document being edited. Please rename on of the collection elements.28/09/2018 22:12:00 SCM-120009 Key value 'IMAGE_LINK' is duplicated for elements 'Alternative source (alternativeSrc)' of the document

Hi,Could you please help me with this: What is the difference between continuous delivery activity and recurring delivery activity? Can both be used to send SMS-deliveries?Thank you in advance for your reply.Best,Susanna

Hi,I am looking to encrypt URL parameters for the Unsubscribe link at all the delivery templates using 64bit encryption.there is out of the box few function but the client is specifically looking for 64 bit encryption Utf 8.I have created a javascript code file and I am having problem calling that into the templateexample: if the url currently that takes you to preference center is www.google.com?email=xxx@gmail.com&country=usa need to get encrypted to render ashttp://www.google.com?params=KLLK776WEWLXXZZLKLKLSDDLET ME KNOWTHANKS

Hello Everyone,I would like to test if it is ok for email delivery.  When I click "Analyze", progress bar is stopped at 11% for long time. Then I have to close this "send a proof". At the same time, it appears the second picture on the screen.Do you already encounter this problem and if yes, how I can resolve that ?If you need more information, feel free to ask. Thanks in advance.Kind regards.Flora

I have some issues with the configuration of an external account with Amazon S3.At the moment I have this errors in upload and download:- CRL-290162 S3 upload request, received 403 http response code from AWS.- CRL-290151 HTTP response received from S3 403. The difference between the request time and the current time is too large.The actual configuration:What could be the problem?I think it could be the istance time synch (the istance has a differente time zone than our here in Europe) but I don’t know how solve it. Can someone help me? ThanksMiriam EDIT FOR ALL THOSE WHO HAD THE SAME PROBLEM:the issue was solved restarting the time sync daemon of the istance.

Hello, i would like to know if i can delete an attribute from a native schema of AdobeCampaign. I need to delete some but i dont know how does it will affect neolane or the DB. I will also need to know how to do it .thanks

Hi,I created an account in AWS But I am unable to find the connection URL from AWS . Kindly please somebody help from where can I find database connection URL and connect with Adobe client console .