Enabling delivery approvals

Forum|Forum|8 years ago
August 29, 2017
5 replies
1384 views

Hi,

Whom does all these approval requests via mail go to?

I see, to one of our customer even if no operators are chosen as shown below, mails are going to the team lead seeking approval. Why is this so?

Can anyone share the related Adobe document?

Regards,

Priyanka

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Best answer by Amit_Kumar

Hi Priyanka,

you have not selected any reviewer for your delivery, so they will be sent to a delivery supervisor or campaign supervisor if that is empty then admin will receive this.

You need to select a group or a single operator for this to work.

Read this to know more about this process: Setting up marketing campaigns

Regards,

Amit

P

priyankah586599Author

Level 4

Can anyone reply?

Regards,

Priyanka

Amit_KumarAccepted solution

Level 10

Hi Priyanka,

you have not selected any reviewer for your delivery, so they will be sent to a delivery supervisor or campaign supervisor if that is empty then admin will receive this.

You need to select a group or a single operator for this to work.

Read this to know more about this process: Setting up marketing campaigns

Regards,

Amit

P

priyankah586599Author

Level 4

Hi Amit,

Really thanks for your reply. But I could not find where the delivery/campaign supervisor is configured. Can you help.

Regards,

Priyanka

P