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H
han_ting
Level 3
August 30, 2017
Solved

[ACS] Can't change copied template setting

  • August 30, 2017
  • 2 replies
  • 1679 views

Hi everyone,

I'm using Adobe Campaign Sandbox and trying to duplicate template.

However, I can't change the copied template label name and brand...etc..

When I clicked save, the following alert was shown. But I'm already the administrator of ACS.

How could I check this problem?  Is that means we didn't have the function license in the sandbox?  Thanks.

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Best answer by vraghav

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

2 replies

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
August 30, 2017

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

H
han_tingAuthor
Level 3
August 30, 2017

Hi Vipul,

Ok, I see.

Thanks for your help.

Regards,

Han

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