Adobe Campaign

Hi, we have an SMS message where count of Success is greater than count of Messages Processed. What could be the possible reasons?

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Is there a good batch size for an update activity?There are some workflows that take 5 to 8 hours to ingest/update the data into our schema. I'm thinking going from 10,000 to 200,000.  I've tested with 80,000 and 100,000 and everything seems fine.Is there anything I should be aware of about this big increment? 

Hi All,Trying to explore options here to use email links to route to app from ac classic. I saw enabling mobile services with acquisition helps to create marketing links that route to an app, that requires creating universal/app links correct?  Does anyone know any other option or have used 3rd party integration with ac and brach/appflyer/custom options? Thank you!

Hi all,I am thinking about add a transformation in our recipients import workflows in order to force all email addresses to be in lowercase. What do you think of this initiative? Can you see any drawback?Thanks a lotGuillermo

Hi Team,We are giving access rights to our team and need understanding of product profiles and organization units associated to product profile, need appropriate documentation for same.Regards

I need the number of recipients with "Email comecial" not empty, meaning they have an email comercial.Appliying a filter to the schema shows there are 7M recipients where email comercial is not empty. But using a workflow to query the recipients table and then and split activity, to not only get the recipients with email comercial not empty but also , in another segment, the recipients with celular comercial not empty, shows that only 198K recipients have an email comercial. Why is there a difference? 

Hi Team, I need to understand now below option works, not able to understand 2 different options, kindly help.Try again later if outside of execution periodURL :- https://experienceleague.adobe.com/en/docs/campaign-classic/using/automating-with-workflows/flow-control-activities/time-constraint  Regards 

Hello, I've been trying for some time to get dynamic content into the email subject. I would like to send one subject or another based on what the user does from a single email. That is why I put the dynamic content in the subject of the email. I have previously used dynamic content within the email itself with success, but with the subject the text is not changing despite having entered the conditions. If anyone knows how to solve it, it would be a great help. Thank you so much

Hello Everyone, Any insights on the below would be helpful -Adobe Campaign Application Server 7.0 is in 'STOP' state in our Lower environment. Even after restarting the services, it's changing to 'STOP' after couple of seconds. On the other hand, we also could not perform 'net stop nlserver6' which returns the message 'Adobe Campaign Application Server 7.0 service could not be stopped' Any thoughts on how to solve this would be helpful. BR, Hari Krishna D

Some users pause activities inside the workflow. Since the status says "finished", I thought they have ended and that paused activity meant nothing. However, I've been told by Adobe Support that those workflows are consuming resources.What would be an efficient way to stop all of them? How can I filter those workflows with an activity in pause state and stop them?  

Hi,My team is trying to send out a LINE Delivery. First image included with Primary Key 78041. We ask the visitor to fill in the subscription form so the LineUserID was generated by Adobe Campaign. The second picture, with Primary Key 89321, we already have the Line MID, so we create the visitor and visitor subscription with MID but we don't know how to create/generate LineUserID as we do not know the format of LineUserID is generated.As well as we do not have LineUserID of visitor Primary Key 89321, We then tried to send out the Delivery using MID in which does not work.I have two questions:1. How do we configure or what is the solution to if we want to send out LINE Delivery using only MID?2. How do we configure Adobe Campaign so that we are able to generate LineUserID from the MID that we have?Please guide us into how we can find the solution to this?Best regards,Sching 

Hi, So I've extended a Recipients Schema (old ui). In which I want to create a workflow in New UI. However, when I went in to create that, in the Update Data Activity, the columns that I created does not exists in the New UI. What's weirder is that in the Old UI, all these created columns Ive created exists and I can chose those columns to be updated. (Images for everything is included below).In the image, you can see that agent_code only exists as destination in the Old UI. Does anyone know why this happens and what is the solution to this problem? Kind regards,Sching

I need to use in js node some parameter from profiles. These profiles were chosen during the segmentation node (for example Read List). How to do that?

Hi allI am facing issue in  QA environment whereopens are not getting updated for a delivery while chekcing in Tracking tab of deliveryi have executed Technical workflowtracking wkf couple of times but opens are not getting updated at all is there any workaround or manually or via wkf i can update tracking logs for that delivery my delivery has only 3 recipeints--so I am looking fir a way to uodate opens fir those recipients fir tbose delivery   

var kEvents = xtk.queryDef.create(<queryDef schema="xxlmig:newValidation" operation="select"><select><node expr="@student"/></select></queryDef>).ExecuteQuery();for each (var row in kEvents){logInfo("@student: "+row.@student);logInfo("----End----");}

The link texts in newsletters’ callback actions are often not relevant (Learn more, Discover, Click here, Buy...).Unfortunately, the link component doesn't allow users to add an aria-label attribute to make them accessible to users with disabilities.Is there a way to create a custom link component?By default, the editor should allow adding aria attributes to avoid accessibility issues. How can we report this need to the Adobe team for it to be addressed?

What method can be used to escape an apostrophe in an SMS  message? I've tried two apostrophes and a few other tricks but nothing worked so far.  

I am curious if the Adobe Campaign Classic mobile app service offers a similar feature to the "content-available" field found in the iOS configuration of Adobe Campaign Standard.We are currently working on tracking push notifications, and the app team has requested us to enable this specific field which is necessary for tracking received notifications. However, since we are using Adobe Campaign v7, this field is not available. My question is: does Adobe Campaign v7 have any configuration options or fields that can serve the same purpose as content-available? Below link has the information about content-available :https://experienceleague.adobe.com/en/docs/campaign-standard/using/communication-channels/push-notifications/customizing-a-push-notification Thanks.

 I have got two mailings. I created a workflow which requests JSON product recommendations to Target. Then I put urls/product name, price etc. into html.One has an h2 with a header. It looks like this the pictures are not loaded.  The other doesn't have it the div with text and it works ... Pictures are loadedHTML is like this. If I add bold element then the product pictures does not work:<div style="text-align: center; padding-bottom: 20px;"><img src="https://demo-system-next.s3.amazonaws.com/assets/luma/banners/AdobeStock_570499457.jpg" alt="Banner Image" style="width: 100%; border-radius: 8px;"></div><div> Check-out the products which you might like </div><div style="width: 100%; max-width: 600px; margin: 0 auto; text-align: center;"><div style="display: flex; justify-content: space-between;"><div style="width: 32%; padding: 10px; box-sizing: border-box;"><img src=<%= variables.x1 %> alt="Column 1" style="max-wi

The Email Designer has accessibility issues with images. If users don't enter alternative text for the images, it doesn't add an empty alt attribute. If we manually add an empty alt attribute (alt="") via HTML code, the editor removes it. This creates serious accessibility problems: without an alt attribute, screen readers vocalize the image URL. Is there a way to work around this bug? How can we report the bug to the Adobe team for it to be fixed?

I am looking for links and documentation around Adobe Campaign V8 monitoring, specifically the below sub topics Health monitoring dashboardsPerformance monitoring dashboardsLog MonitoringAlerts and monitoringworkflow monitoring Thanks in Advance 

Hi all, I am trying to upload a HTML content with relative image path. Publication is not set to NONE. It is asking me publish the images and when I click Yes, I am getting the following error message:  BAS-010014 Cannot open file 'C:\Program Files (x86)\Adobe\Adobe Campaign Classic v7 Client\#005DAA' with read access (errno=2, The system cannot find the file specified.) Not able to understand or fix this issue. Any idea? RegardsSumit

Hi, I want to be sure there will be no issues when other users try to query the recipients tables if it's main workflow (where it gets updated is still running).From this link, the locking happens when other processes (workflows) try to do changes in the tables (e.g. recipients):The example below illustrates the most common and logical form of transactional locking. In this case, we have 3 transactions that are all attempting to make changes to a single row in TableHowever, in my case, the other workflows will not attemp to do any changes to recipients, only query it to use it's data to sent some deliveries. Could any kind of locking still happen? I set my recipients update workflow running over night, but it is still running the update activity, and want to make sure everything will run smoothly for the other users, when they start their labor today.Maybe it is better to try contact adobe support to abort that update activity?

We are facing a weird issue with the 'backup' created for a serverConf file in mid sourcing server. Any idea how to resolve this? The Adobe Campaign v7 application is looking for the backup file with DB setup for it and throwing an error. Thanks, Hari Krishna D