web server cannot be started Unrecognized option: --add-opens=java.base/java.io=ALL-UNNAMED

Question

Hello Dear Campaigners,We have patched our server to 7.4.1 [8f8ba2f](9383) after we are not able to start web server we get following errorUnrecognized option: --add-opens=java.base/java.io=ALL-UNNAMEDJava version:java version "18" 2022-03-22Java(TM) SE Runtime Environment (build 18+36-2087)Java HotSpot(TM) 64-Bit Server VM (build 18+36-2087, mixed mode, sharing)OS: Windows server 2022 DB: MSSQL 2022I did not find anything on the internet &#128578;I did reinstall adobe, java nothing helpedMarcel

DavidKangni · Accepted Answer

@marcel_szimonisz
make sure you have the correct path for JRE

older version of java was creating 2 folders for JDK and JRE

newer version of java

Not sure if it's related but last time I was installing the latest release I had a java issue and I was able to fix it by checking the JRE path

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-17288

Thanks,

David

DavidKangni · Answer

Hi @marcel_szimonisz

Can you please check the java requirements as starting v7.4.1 you must generate a JRE as it is no longer provided by default.

https://experienceleague.adobe.com/en/docs/campaign-classic/using/installing-campaign-classic/install-campaign-on-prem/deployment-guidelines/application-server#jdk

Thanks,
David

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