Adobe Analytics

Hi Adobe Analytics Community! I hope you are all doing great. We have been having server call issues with our "Bounces" Out-of-the-Box" Adobe Metric, which therefore impacts our bounce rate. Therefore, we can't use these as metrics to look at Bounces and Bounce Rate. My question is to say is there an alternative way of calculating Bounce rate or something super close and similar in Adobe Analytics Workspace that can mimic it super closely? We have tried a Single Page URL Instance Segment and also a Single Page in Visit Segment as an approximation, but we think we can try to get closer. Unfortunately, on our end, the Single Access metric is still inaccurate due to every session having at least two hits due to the presence of the page performance metrics plugin, which triggers an additional server call after the page renders. It was determined that we can never have fewer than 2 server calls for any page load. I did attempt to create a calculated metric excluding visits wi

Hi Team, We are trying to ingest success events into data warehouse via data feed and have some questions for the dev team. Any proper documentation on the format of the columns (event_list) available in data feed, mapping file (event.tsv), and how the mapping (between event_list and event.tsv) should be done to display each of the events as separate columns in the data warehouse table. Any sample query for this mapping? Thank you!    

Report Builder won't sort correctly.  I have a simple build with columns of Day, Department, and Revenue. I'd like it to sort the top 10 departments each day.  Adjusting the up/down arrow on the metric doesn't work.  This is just an example of the issue. I'm currently pulling a bigger data set and formulating off of it to get what I need.The question remains for data pulls where formulating isn't practical.  Why can't Report Builder easily sort?

A client of mine is asking if they can create a hashed / unreadable campaign identifier to hide campaign information like "paid" from plain sight the URL. Meaning, they will have unique hashed values like for instance in a UUIDv4 format which won't be usable like that in the classic Marketing Channel rule builder. Do you know of any way through classifications or similar to upload a list with campaign identifiers plus proper marketing channel attribution that acts the same way as if the traffic would have been classified with normal marketing channel rules?

Hi, In the instructions for alerts the following options are mentionned :  https://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/anomaly-detection/intelligent-alerts/alert-builder anomaly existsanomaly is above expectedanomaly is below expectedis above or equalsis below or equalschanges byYou can set a threshold of 90%, 95%, 99%, 99.75%, and 99.9%. However, in the account I am working in the options in RED are not available. I'm especially interested in using the threshold function.  I have an admin / all rights profile and I cannot find if this is something that can be activated somehow or if this function is no longer available.  Can anyone here help me on this?  

Hello Team, Welcome to the Adobe Analytics Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Analytics Community Mentor, Arun (aka @PratheepArunRaj), who will be here to guide and support you and your peers with your Adobe Analytics questions as you prepare for the Adobe Analytics Architect Master Certification (Exam ID: AD0-E207), through to the end of the program.  A little bit about your Adobe Analytics Community Mentor, Arun:   Enterprise Architect (NextRow Digital) with 12+ years of experience in MIS, Analytics, Personalization and Customer Data Platform | Brand Ambassador, User Group Leader, Community Advisor in Adobe | Founder and Author of Terryn Winter Analytics (Blog Portal) | Holder of 8 Adobe Certifications across Adobe Analytics, Adobe Target, and Adobe Audience Manager.     Aspirants mapped to Mentor, Arun @PratheepArunRaj MukeshAEM Ankit

It is my first time working with Qualtrics and I am trying to update the existing API setup to utilize OAuth tokens instead of JWT. We have not had any issues previously using JWT, but with the impending expiration we want to migrate these to OAuth.  We have not been able to successfully set up an OAuth API Connection Between Adobe Analytics and Qualtrics. Has anyone been successful in setting up a Workflow using the OAuth Connection between the platforms? If so, please help.

    We’re excited to announce a new Adobe Analytics Applications webinar series, presented by the Adobe Analytics Product Teams. Join us to discover the very latest innovations with Adobe Customer Journey Analytics. Every quarter our product experts will share exciting updates to help you understand what’s new and get the most value from Customer Journey Analytics. The first session is coming up, so register soon to ensure your spot in the series.    Date: September 19 Time: 10:00am to 11:00am PDT This quarter’s updates include: • Guided analysis for Customer Journey Analytics• Graph-based Stitching• AJO reporting• Plus more   Register and attend HERE

My name is John Wight and I help document Analytics and CJA APIs for Adobe. I've noticed many helpful contributions in this community so I am hoping to ask a favor. Would you be willing to share your typical process for using an Adobe Analytics API and integrating it into your work flow? I am keen on knowing the order of user's flows and tasks and the tools they use in each step of that flow. For example, are you likely integrating it into a script (such as python)? Is the process like the one listed below? I am only guessing in this flow: 1. You get a request to make a reporting feature from Analytics appear programmatically in a third party viewer.2. You review the available endpoint functions for Analytics APIs.3. You view the endpoint swagger to get a sense of the data structure or call structure.4. You review an endpoint guide, if available, to get a sequence and a more specific example of what can be, or what is typically, called.5. Make a test call in Swagger.6. Use ei

I mistakenly started an Experience League account with a personal email account. However, to receive credit for Experience League completions I need courses to be completed on an account using my corporate email. Is there anyway to transfer credit for completed courses between accounts? Thanks,

Hi team,I have been noticing this since the last adobe update that the share links which are available when you want to send data to someone are not working correctly.The links do not work well for other users, eventually I have to create custom reports for the same which is not very user friendly.Is there something better I can do, what is this issue.Thanks.

Hi everyone,I'm looking for a deeper understanding of sequential segments and their benefits. I've already gone through the documentation and video tutorials, but I still need clarification on how sequential segments work in real-time, especially regarding inclusion and exclusion.Here's the scenario I want to achieve:I have 5 pages in my funnel:Page A - Home PagePage B - Product PagePage C - Landing Page / Product Detail PagePage D - Product Application Form PagePage E - Thank You PageI want to create a segment that tracks users who follow the sequence from Page A (starting page) to Page E (ending page), with Pages B, C, and D as intermediate steps. However, since users may visit additional pages, I want to focus only on those specific pages in this sequence.How can I set up a segment to capture this flow? Any guidance on using inclusion and exclusion effectively would be greatly appreciated.Thanks in advance! 

Hi,I want to consult about building a sequential segment. I need to investigate "customer migration" from one brand to other brands.We sell brand A on our site since Nov2023. I need to segment for customers, who bought brand A once, and then they did not buy brand A anymore during 6 months, however they bought some other brands. I need to know which other brands did they buy during these 6 months.I created a segment: However, when I tested it on couple of individual customer IDs, it did not work. I see orders with brand A during the 6 months for the same customer.What am I missing here?Thank you in advance,Kate

We've been using Reporting API for years to return the uniquevisitors per page. We've been asked to add another report for only including uniquevisitors per page that spent greater than 5 seconds on the page. I've looked through the documents and I found averageTimeSpentOnPage metric. Is there a way to include this in the search portion of the queue? If it is possible, is it going to remove unique visitors that spent less than 5 seconds on the page so they're not included in the count, or is it going to be looking at the aggregate time spent on page and exclude the entire page regardless unique visitors? Here is our current report description (the one we've used for years) which might be able to be modified: { "reportDescription":{ "reportSuiteID" : "activitypages", "dateFrom" : "2024-7-01", "dateTo" : "2024-9-01", "dateGranularity" : "month", "locale": "en_US", "elementDataEncoding": "utf8", "currentData": false, "anomalyDetection": false, "metrics" :

Hello Adobe Analytics users,   Adobe is hosting 2024's second bi-annual roadmap webinar series of experience cloud products from September 24th to October 24th.   Roadmap Webinar for Adobe Analytics & Customer Journey Analytics is on October 24th 11AM EDT (NA/EMEA) and 7PM EDT (NA/ANZ/JAPAC). This live 45 minutes webinar will unveil the latest updates and future directions of Adobe Analytics with it's focus on Customer Journey Analytics. In this roadmap webinar, you will get to take a look at what’s coming next. Also, have an opportunity to ask questions and engage directly with the Adobe product team.     See remaining experience cloud products dates and register here:https://roadmapwebinars.adobeevents.com/webinars/

Has anybody created an integration between Adobe Analytics and Adobe Workfront? For example to pass actionable items from data thresholds in AA to AWF?

If you're looking to make a shift in your career, or you're a student trying to discover your future career, this panel-styled webinar is for you! Come learn how to break into Adobe Digital Experience, see what type of roles are open in this field and ask questions live to experts in Adobe Journey Optimizer. See poster below for details and register for the webinar here! 

We are trying to pull Marketing channel vs Revenue On Aug 27th, a $1,200 sale took place (Order Number xyz) that contained two items:Product A for $750Product B for $450The purchaser utilized two Marketing Channels (Affiliate and Direct) in their session; why is the revenue split out using a 66.7% and 33.3% contribution?   

We need to modify or review a Dealer Code in Adobe Analytics as it is not collecting visits from the dealer. There has been a change in the URL after unifying your dealer website, how can we go about modifying the URL to display data in Adobe Analytics?

Hi, I am getting an error message when i try to select more than 10 segments in the segment dropdown, why is that happening? Any idea  

Hello Community,I have a few questions regarding the consolidation of data in Customer Journey Analytics (CJA):Help me to understand report suite consolidation on CJA does it consolidate both historical and live stream data?If I do bring AA data using data connector how it works on both historical and live stream data?Thank you for your help! @brianau1 

Hello there,I have a page in English language. While there should appear only clicks for "Contact" in Activity Map Link dimension, I can see a lot of other clicks assigned to the same link but in various languages, like "Kontakt", "Contacto", etc. which do not exists on my page. Why is that? Is it possible users' translate the page in their browsers and the results are captured by Activity Map?Please note, I am no developer so a less technical language will be very much appreciated 🙂

How to track custom 404 tracking on websites using adobe launch web sdk , we have added the below steps and yet we get the return value as blanks

We have a metric form conversions which looks at the number of visits where form success fires. Form conversions is calculated at the visit level. For example, If we see that on homepage, the form conversions is 1000. This means that there were 1000 form conversions that occurred when a user visited the homepage. What are ways to set up a table or custom metrics to figure out more details about where these 1000 form conversions are coming from? 1) Which forms are users filling out that contribute to the 1000 form conversions?2) From what page are users converting? Was it through a form on homepage or through a form on a different page in that visit where they visited homepage?3) What buttons on the homepage is leading to most form fills? It's been a bit tricky to figure out what's the best view to answer these questions so would love any ideas!

Hi All,I have a basic knowledge on adobe launch web sdk , but i want to learn end to end on setting up a website to adobe using adobe launch and AEP , can anyone suggest me a course to take in order to get certified and expertised on both these , launch And AEP