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SivaramM
Level 2
November 1, 2024
Solved

Email ID

I have Visitor ID as an eVar,

Now I want to know the email ID of that particular Visitor ID in Adobe Analytics workspace.

Please assist.

 

Thanks.

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    bjoern-koth
    bjoern-kothAccepted solution
    Adobe Employee
    November 1, 2024

    Hi @sivaramm 

     

    What exactly is your use case?

     

    When you say you have a Visitor ID, would that be the actual user id that is present in the CRM?

    And when you say emailID, you mean an ID and not an actual email address? Since an email address is considered PII and should not be used in AA.

     

    This might be a use case for either Customer Attributes (if your company has a license) or classifications (via FTP upload).

     

     

     

    Cheers from Switzerland!
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    4 replies

    bjoern-koth
    Adobe Employee
    bjoern-kothAdobe EmployeeAccepted solution
    Adobe Employee
    November 1, 2024

    Hi @sivaramm 

     

    What exactly is your use case?

     

    When you say you have a Visitor ID, would that be the actual user id that is present in the CRM?

    And when you say emailID, you mean an ID and not an actual email address? Since an email address is considered PII and should not be used in AA.

     

    This might be a use case for either Customer Attributes (if your company has a license) or classifications (via FTP upload).

     

     

     

    Translate
    Cheers from Switzerland!
      Isha Gupta
      Adobe Champion, Community Advisor, UG Leader
      Isha GuptaAdobe Champion, Community Advisor, UG Leader
      Adobe Champion, Community Advisor, UG Leader
      November 1, 2024

      Hey @sivaramm ,

      Just sharing answer from a different perspective although I totally agree from what @bjoern__koth  has said.

       

      By visitor ID, do you mean you are storing Adobe Experience Cloud ID in an eVar? Do you also have user Email address (encrypted, I assume). Then you can simply use breakdowns or Data Warehouse report. But if you are looking start storing or look through another database, you would have to go with the approach @bjoern__koth  mentioned.

       

      Best,

      Isha

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        Jennifer_Dungan
        Adobe Champion and Community Advisor
        Jennifer_DunganAdobe Champion and Community Advisor
        Adobe Champion and Community Advisor
        November 1, 2024

        I think both @bjoern__koth and @isha__gupta covered what I would say about capturing PII like that... which is not recommended..

         

        However, in our system, I do capture our User Guid for logged in users... technically speaking, if you have a data base team, you could ask them to lookup the ID against the DB. But if the ID you are capturing is just the Adobe ECID, there is nothing to stitch.

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          Jagpreet_Singh_
          Jagpreet_Singh_
          Level 2
          November 18, 2024

          @sivaramm  Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

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          Jagpreet Singh
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