Expand my Community achievements bar.

SOLVED

WF Event Subscription

Avatar

Level 9

Is it possible to set up event subscription in Workfront? For example, when a new project is created, the ServiceNow (SN) team at my company wants to get project details so they can insert this data into the ServiceNow table. We are not using Fusion for this integration. I informed them that Workfront does not have a built-in webhook feature, but I want to double-check here.

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

So if I read this right you are trying to create a subscription. 

 

The auth token will be from exchanging a JWT token - it's your authorization to access the subscription API. 

 

If you have access to Fusion, it's pretty easy to get your session (customAPI call to /session), then pass that as sessionID header in the HTTP call to the subscription API.

 

Service now is not involved yet - you're just trying to create a subscription so that WF sends events to the URL you specified. Make sense?

View solution in original post

4 Replies

Avatar

Community Advisor

Avatar

Level 9

Hi @Sven-iX - I'm going through the documentation. From what I understand, the URL and authToken should be provided by Service Now, correct?

_Manish_Singh_0-1742486984518.png

Avatar

Correct answer by
Community Advisor

So if I read this right you are trying to create a subscription. 

 

The auth token will be from exchanging a JWT token - it's your authorization to access the subscription API. 

 

If you have access to Fusion, it's pretty easy to get your session (customAPI call to /session), then pass that as sessionID header in the HTTP call to the subscription API.

 

Service now is not involved yet - you're just trying to create a subscription so that WF sends events to the URL you specified. Make sense?

Avatar

Level 9

Yes, I received the subscription ID in this format. Thank you.

_Manish_Singh_0-1742488081191.png