Task permissions

[NicoleMe]

Hi everyone! I was hoping that somebody could help me out with an issue that I am having. When I go to assign users to their tasks, they still don't have permission to access the task and I have to manually go into the task and give them permission to contribute. Does anybody know why assigning them directly won't give them contribute access automatically? I must've done something wrong. Please help. Thanks Nicole Medenilla Intuitive Surgical, Inc.

[RoyRo1]

Hey Nicole, I have seen this come up before due to your settings on the project. On your project got to Edit Project > Settings section for Access > "When someone is assigned to a TASK..." > Give them "Contribute" access needs to be selected. I hope this helps and solves the issue for you. Roy Rojas Cantres Workfront

[NicoleMe]

Hi Roy, Thank you for responding. I went in to check to make sure that from the project level that users that are assigned have contribute access and those all look good... For example, I have a user that is assigned to a task and it shows up on his work requests tab. When he goes to press the Work on it button, it says that he doesn't have sufficient privileges. Like I said, the project itself has give contribute access to those assigned to a task, so still not sure where the disconnect is. Any thoughts? Nicole Medenilla Intuitive Surgical, Inc.

[JillAc]

What I’ve done is create a team for everyone that is assigned tasks and then share the project with the team giving them contribute access. That seems to work for me to override the other limitations.

[BenettaPe]

What is that user's plan level? Some plan levels CAN NOT edit tasks but only view - this is the FREE plan level. Benetta Perry APS