I've been giving this visualizing issues over time challenge some more thought. Last month, I posted a way to track Issues with Bubble Charts , but -- although kind of cool -- such charts quickly become unreadable. So instead, I'm considering adapting our UberGantt to display Issues as Gantt Bars.
Similar to the Task version, I would pick an optional Project, Task and (new) Issue filter, a daterange, and a Grouping (e.g. Assignee, Entered By, Status, etc.) and run. The resulting UberGantt would show a Gantt Bar for each Issue that matched all the filter and daterange. As with our Task version, the color of each Gantt Bar would be driven by a calculated custom parameter on the Issue (e.g. Status, Priority, Assignee Manager's Personal Hex Color Code, etc.). Eventually, I might expose a dropdown to choose among several such color sources at runtime. Any Issue that lacks that color instruction will appear in gray.
The "footprint" of the bar would be from the Planned Start Date to the Actual Completion Date, or "now" for any Issue that is not yet complete. Eventually, I might add a Gantt Bar to show the difference between the Entry Date and the Planned Start Date (e.g. the planned response time), another for the Planned Start Date plus the Planned Duration (e.g. the expected completion date), another from that date to the Actual End Date (e.g. the perceived lateness), and another for the signoff Approval, if any (e.g. the paperwork delay).
This took about an hour to mull through as I wrote it up, and I'm excited to experiment with this new (but familiar) way of visualizing Workfront Issues!
If anyone has other suggestions, or would be interested in beta testing, please leave a post here or email me at email@example.com.