Request saving as draft after submitted

[JenBu]

For the past 2 months, one of our request queue's is saving all issues at a Draft status even though the user is clicking on submit request. Anyone else having this issue? It doesn't seem to happen with all of our request options.

[Anna_Asatryan]

HI Jen,

Apologies for the inconvenience. The draft should be deleted once the request is submitted. So, if that's not the case feel free to submit a support request.