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Report Sharing via Public Link takes user to login page

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Level 2

Hi,

I have few reports which I am sharing with clients outside the organization. These reports are shared by generating public link in sharing option of report. It was working fine earlier but recently when clients click on the link they are being asked to login to workfront. They do not not have a WF account.

Can somebody help me in understanding why this is happening and what is the best possible solution?

Thank you,

Jyoti

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Level 8

I just found out while researching this issue and reading your post that you even CAN share reports with a public link!! So thank you!! In terms of your issue, I checked the known issues in WF 1 (https://one.workfront.com/s/article/Known-Issues) and found this!

https://one.workfront.com/s/article/Reports-Public-report-link-requiring-login-for-active-Workfront-...

So, support knows about it. I would reach out to them and let them know you're also experiencing it and provide some examples.