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Report on volunteer date

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Level 2

Anyone know how to report on the dates that a user volunteers to work on a task? Specifically, when a user clicks "Work on it" from the task window of a task that is assigned to a team. I'm trying to show how many tasks a user volunteers for each week. 

 

In the system activity log, the post says "Christine Quick volunteered to work on this". But I can't find a "volunteered date" in the reporting options.

 

I tried Task > Handoff date, Assigned to > Date Issued, Task > Actual start date, but received no results. 

 

Any help is appreciated!

2 Replies

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Level 4

Hi @christinequick,

 

As in most cases and also here there are two ways to look at the problem, you can either extract the Journal Entries for the mentioned and then search for records where the fieldName is equal to commitDate and then take the entryDate value from there, other thing that you could do is force the users to manually change the task completeness to 1% or have fusion scenario to set it to 1% every time someone starts working on the task. 

 

Once you have the 1% set up the field the Actual Start date field will be populated and will return something like this 

 

actualStartDate - 2025-09-22T09:56:09.892Z and from there you should be able to do the desired action.
 
Please let me know if this is helpful. Have a nice day.
 
Best regards,
Ivan Bebek

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Level 2

Thank you for those ideas! If I end up using one, I'll mark your answer as Correct.