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Re-assigning tasks is taking more clicks than it used to. Is anyone else seeing this behaviour?

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Level 3

This started last week - if our users go into a task and click on the assignee's name, delete it, and then put in a new name, the task reverts to the original assignee's name after the user clicks out of the assignee box. In order to re-assign a task now, you have to hit the "X" in the assignee's name so the assignment reverts to their role rather than their name, then click out of the assignment box, and then click back in and actually assign it to who you want to assign it to. 

This just started happening around Wednesday, 12.3. Is anyone else seeing this? I'll open a ticket but wanted to get a sense of how widespread it is. It's annoying because it's now very easy to think you reassigned something without actually doing so. 

6 Replies

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Level 4

Yes, we are seeing this same behavior.

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Level 3

We're seeing the same issue in our system!

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Level 3

I've opened a ticket to see if this can be fixed. 

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Level 1

I opened a ticket and referenced this thread as well. 

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Level 2

Yes (short answer).

 

Many of the changes over the past 1.5-2.5 years have continued to add clicks/steps and time to many of the small, but highly repetitive tasks we do (sys admins, traffic / resource managers, project managers) day to day. They're also taking up too much room so there's a lot more scrolling. And as of this week (or late last week) there's a double vertical scroll and if you reach the bottom it slowly force scrolls up even while holding the mouse in place at the bottom. Also having growing response time lags when clicking on/into things.

 

Are others experiencing these changes/growing issues?

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Level 4

Yes, we are experiencing some of the same issues and have submitted tickets about them.

 

In regards to the task reassignment extra clicks, I've been told the following on my ticket...
"I checked with my development team and confirmed that this is a known issue, and they are currently working on a fix."

In regards to the "slowly force scroll ups" what I was told is that you have to have your browser zoom set to 100% to prevent it from doing that. Boo hiss.