Queue Automation

[IanPl]

Hello!!! Does anyone know how to take an issue that comes in from a queue and automatically turn it into a project by applying a template without having to rely on a user turning that issue into a project? Regards, Ian Ian Plamondon Viasat Texas

[VicAl]

We do it using the API. I don't believe WF has a way to do it automatically without the use of the API Vic Alejandro, PMP, CSM | Senior IT Project Manager Denver Water | t: 303-628-7262 | c: 303-319-6473 Http://www.denverwater.org Sent via mobile phone

[SouvirBh1]

I agree with Vic. We just did an implementation for our client, and only way we could achieve this conversion was through an API. Souvir Bhuta Workfront Implementation Consultant CapabilitySource Phone: 773.412.6607 Email: souvir.bhuta@capabilitysource.com

[VicAl]

But if you have a developer to help with this it's definitely worth the time. The API has been a big win for us with helping efficiency and adoption. Vic Alejandro, PMP, CSM | Senior IT Project Manager Denver Water | t: 303-628-7262 | c: 303-319-6473 Http://www.denverwater.org Sent via mobile phone

[SaraEl]

Our organization is interested in this functionality too. For those of you who have done this successfully with API, any chance you can share the basic code logic? Sara Rothkopf Marriott International

[VicAl]

Workfront's Developer site has some base code sets and information - "https://developers.workfront.com/"> https://developers.workfront.com/ It might be a good starting point for a developer. Vic Alejandro, PMP, CSM | IT | Sr. IT Project Manager Denver Water | t: 303-628-7262 | c: 303-319-6473 "http://www.denverwater.org/"> http://www.denverwater.org INTEGRITY | VISION | PASSION | EXCELLENCE | RESPECT

[melindal3825541]

Our tool CapabilitySource Connect has this functionality including choosing which templates to apply and removing unneeded tasks based on field choices. -- Melinda Layten, Senior Consultant Work Management Improvement CapabilitySource Phone: (484) 505-6855 site: www.capabilitysource.com email: melinda.layten@capabilitysource.com - we simplify your work so you can run your business -

[at15108819]

Hey Ian and Sara, It's a good question. This is a quick turn using Put It Forward's Workfront api manager. It has the same result as Vic's solution but no developers or code are required. I'll send you a direct message to show you how. Aaron Tubbs Put it Forward Premiere Workfront Automation

[SaraEl]

Thank you everyone for the input. This gives us a lot to consider. I appreciate it. Sara Sara Rothkopf Marriott International