#NAME?

[tracy_fox]

Is there a way to hide this link from WF users? Currently we have a custom form, queue topics and routing rules set-up for Issues on projects; however, our customers are selecting the +Add More Issues link instead of + New Issue which does not trigger any of the above. Alternatively, if I can't hide it how do I enforce the custom form, queue topics and routing rules if they select + Add More Issues?

[EricLu2]

Hi: If you open the project, then Project Actions, then Sharing, pick a person (or team/group/whatever), click on the permissions, and you’ll get a menu like this: [cid:image001.png@01D2B3A6.7D733150] Uncheck the Add Issues box and viola! they can’t add issues anymore. Hope this helps. Eric

[tracy_fox]

Thanks Eric Unfortunately we need our users to add issues to our projects; it is "how" they add issues that is driving me crazy :) I want them to use the "New Issue" button, not the "+Add Issue" link to ensure our custom form and routing rule kicks in. Thanks though

[Doug_Den_Hoed__AtAppStore]

Hi Tracy, If you add a Grouping on the Issues tab (even a trivial one such as Project), I've noticed that the + Issue hyperlink you are trying to suppress goes away. Perhaps you could exploit that behavior as a convention to meet your requirement. Regards, Doug

[tracy_fox]

Genius! I tried it in our Sandbox and it worked :) Now to find some time to figure out how to make the Grouping default on the Issue Tab for all users. Thanks again!!

[Doug_Den_Hoed__AtAppStore]

You're very welcome, Tracy. To set that default grouping on the Issues tab, I believe you will have to Log In As each user and do it for them manually; or train them to do so (of course, revealing the trick). Regards, Doug