Internet Explorer and Workfront

[JeanetteGu]

Several users have indicated that when using Internet Explorer, they are unable to make updates on the document level. The box appears grey and does not allow the user to type. Since mid-November, I have noticed sporadic issues when using IE with Workfront. For example, I've also experienced the inability to tag a user on an update when using IE. Is anyone else experiencing this? Jeanette Guillen-Morin Marketing Programs Associate | Marketing Neuberger Berman | New York T: +1 212.476.5434 | M: +1 917.399.7239 Jeanette.GuillenMorin@nb.com "http://www.nb.com/"> www.nb.com -------- If you are not an intended recipient of this e-mail, you are not authorized to duplicate, copy, retransmit or redistribute it by any means. Please delete it and any attachments immediately and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Neuberger Berman. Any views or opinions presented are solely those of the author and do not necessarily represent those of Neuberger Berman. This e-mail is subject to terms available at the following link: www.nb.com/disclaimer/usa.html. By messaging with Neuberger Berman you consent to the foregoing. If you are a Canadian resident and would like to unsubscribe, click http://www.nb.com/unsubscribe-email

[Mohini__Mini_Si]

Hi Jeanette, Internet Explorer is not fully supported so that's going to be the norm if you're using Internet Explorer. We train our users to use Google Chrome when using Workfront. Here's an article on Browser Requirements that should be helpful: https://support.workfront.com/hc/en-us/articles/216606648-Workfront-Browser-Requirements Mohini (Mini) Sinha Excelsior College

[LauraRa1]

Hi Jeanette With regards to the tagging issue – Workfront are aware of this problem and are working on a fix. You will have the same problem in Chrome. When you switch to Chrome you should notice quite a speed difference as well. Do you use external links to documents, e.g. SharePoint? Just wondering – if you do there's something else you should know about using Chrome....... Regards, Laura Ray Junior Project Manager Bakkavor Information Systems Bakkavor Group West Marsh Road, Spalding, Lincolnshire, PE11 2BB, UK Direct: +44 (0)1775 763 010 "www.Bakkavor.com"> www.Bakkavor.com // Laura.Ray@Bakkavor.com

[JeanetteGu]

Hi Laura – We are not using external links to documents and have not experienced any issues with Chrome thus far but thanks for the feedback. I wanted to eliminate the possibility that these issues were exclusive to us. Thank you! Jeanette Guillen-Morin Marketing Programs Associate | Marketing Neuberger Berman | New York T: +1 212.476.5434 | M: +1 917.399.7239 Jeanette.GuillenMorin@nb.com "http://www.nb.com/"> www.nb.com -------- If you are not an intended recipient of this e-mail, you are not authorized to duplicate, copy, retransmit or redistribute it by any means. Please delete it and any attachments immediately and notify the sender that you have received it in error. Unless specifically indicated, this e-mail is not an offer to buy or sell or a solicitation to buy or sell any securities, investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Neuberger Berman. Any views or opinions presented are solely those of the author and do not necessarily represent those of Neuberger Berman. This e-mail is subject to terms available at the following link: www.nb.com/disclaimer/usa.html. By messaging with Neuberger Berman you consent to the foregoing. If you are a Canadian resident and would like to unsubscribe, click http://www.nb.com/unsubscribe-email

[JohnSe1]

--- Internet Explore is best suited as the primary utility to download Firefox or Chrome.... <> if your organization requires IE -- which I understand. Try to still install Chrome or Firefox. and then have the users create a shortcut/app on their desktops called Workfront - which opens Chrome or Firefox. Here's a good link to show how from Chrome. The Why? Depending how your users work - this will allow them to keep using IE as normal -- but will give them a quick way into Chrome ---> Workfront. View this on Laptopmag > John Seitz ESPN