Auto-close Issues?

[AlexAf1]

Hi, I'm looking for a way to auto-close issues after they have been active for x amount of days. When building an unrelated report, I saw an object for "Auto Close Date," so I know it exists, I just can't find any resources on how to configure something like this! What am i missing? Any advice? Thanks! Alex Alex Afriyie Questline, Inc.

[Doug_Den_Hoed__AtAppStore]

Hi Alex, I suspect that Auto Close Date is a legacy concept that has no function. If so, you could either create a report that filters for those Issues that are still open but ought to be closed (e.g. by filtering on their Entry Date vs $$TODAY) and then manually close them using a bulk update, or consider using our "http://store.atappstore.com/product/ubercalc/">UberCalc solution which could do so automatically in the background. Regards, Doug Doug Den Hoed - AtAppStore Got Skills? Lend a hand! https://community.workfront.com/participate/unanswered-threads

[VicAl]

I don't know of a way to do that outside of the API. I suspect the Auto Close is referring to when an Issues is automatically closed because of a Resolving Object (i.e. a Resolving Issue, Task, or Project). But that's a guess.

[AlexAf1]

@Vic Alejandro i did not think of that! you are probably right. Alex Afriyie Questline, Inc.

[AlexAf1]

Thanks, @Doug Den Hoed - AtAppStore - I'm going to check out the UberCalc solution. Alex Afriyie Questline, Inc.