Expand my Community achievements bar.

Approvals over Email

Avatar

Level 2
We have some reviewers who are typically on mobile phones for days at a time. Is it possible to send an approval request via email that includes voting buttons and the last comment made? The idea is to present the reviewer with the information needed in the email and have the reviewer Accept of Reject directly from the email without logging onto the system. Detrie
Topics

Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies

Avatar

Level 10
Hi Detrie, I'd invite you to consider "https://support.workfront.com/hc/en-us/articles/115001877734-Getting-Started-with-the-Workfront-Mobile-App-">Workfront's Mobile App , which would neatly and efficiently handle such Approvals, among a growing list of many other helpful features. My old (but somehow, still young!) friend @Anna Grigoryan is the Product Manager, and I'm sure would be delighted to explain how it might help you (or conversely, learn why it wouldn't meet your needs so her team can consider your requirements). Regards, Doug Doug Den Hoed - AtAppStore SEE you at LEAP using the GPS App https://community.workfront.com/discussions/community-home/digestviewer/viewthread?MessageKey=3e032b... Got Skills? Lend a hand! https://community.workfront.com/participate/unanswered-threadsAtAppStore Inc.

Avatar

Level 10
I agree with Doug, this sounds like a perfect use case for using Workfront Mobile app to review and approve things. As for email approvals, we have considered that in the past to enable approvals from email, but many of the customers have raised concerns as some of the critical information is often stored in custom data and needs to be reviewed before making such decision. ANNA GRIGORYAN Group Product Manager Workfront