Description - The idea proposed is to help seamlessly connect the Issue object type with Workfront Planning records. This integration would offer a more intuitive and traceable workflow from the moment a campaign request is raised.
Currently, campaign planning and execution can be fragmented, especially when the original request (issue) becomes disconnected from subsequent project records. By establishing a direct connection between the issue and the planning record—using relevant lookup fields—we enable requestors and stakeholders to get a comprehensive, real-time view of the campaign's progress.
Why is this feature important to you -
- Campaigns often start as requests (issues) — linking them with planning records creates a seamless flow.
- Enables complete visibility of campaign status from request to execution.
- Lookup fields can show real-time progress to requestors and stakeholders.
- When an issue is converted to a project, the planning data remains connected — ensuring continuity.
- Supports better reporting: track campaign lifecycle, turnaround time, and request insights.
How would you like the feature to work -
1. Enable the ability to connect Planning record to an Issue object type
2.Have lookup fields related to Issue to have a comprehensive view
3.Have an option to display Resolve Project details
Current Behavior -
Currently, there is no native provision to connect an Issue with a Planning record in Workfront Core. If there is a need to display the related request, it must be achieved through Workfront Fusion.
The main challenge arises when attempting to populate the Issue link manually in Planning—since there is no option to make fields non-editable within Planning records, users may accidentally manipulate or overwrite the data, leading to inconsistencies and tracking issues.
@DeekshaPai @venkatsuren