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Prevent PMs from deleting Tasks/Issues that have time logged

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Level 10

3/13/17

Currently, despite our best efforts, PMs from time to time will delete a task/issue that had actual hours logged to it. The system doesn't "delete" the hours, but reclassifies them as Project hours, instead of Task or Issue hours. However, this creates a problem for us with financial reports that we use where we are tracking cost centers and codes for accounting at the Task/Issue level.

In order for the reports to be correct, we have to recreate the issue/task that was deleted, re-assign the resources, add the hours back that were deleted, and then delete the Hours that were reclassified a Project Hours. Sometimes depending on how much time was logged this can be a nightmare to fix.

We have created a special view that showcases Tasks/Issues with hours and includes verbiage, "Actual Hours, Do NOT Delete", but it still happens. The recycle bin that is coming out will be a big help, but it would be nice if there was a setting at the Project Level or Group Admin Level that could be set to eliminate this from ever happening.

3 Comments

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Level 10

3/13/17

This has been a problem for my company also. To capitalize hours, we need to know exactly what task the hours were logged against, so having the hours roll up to the project level does not provide us with the accounting details we need. Please consider the making a PM unable to delete a task where hours are logged.

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Level 6

8/9/17

We are having similar issues with tasks being deleted that are already at completed status, so to add to this, if we could have some kind of prompt that lets a Project Owner know "task has been completed/has time logged against it, are you sure you want to delete?" and if there was a setting we could toggle whether the tasks can be deleted after completion/being logged or not based on maybe that we could customize at the template level, that would be great!

We have had users who are so busy they already did a project, checked it off, the task got deleted, it got reassigned to them, and they spent time re-doing the same work until they realized it was something they already did (it happens especially with our copywriters). Thank you!