Expand my Community achievements bar.

Come join us for our Coffee Break next week on top takeaways from Adobe Summit!

Expand subscriptions to notify on status and condition changes

Avatar

Level 3

7/31/19

Subscriptions are helpful, but currently only capture a portion of what is going on with the task or issue. Status and condition changes represent a core part of the item's progress and it would be very helpful keep folks apprised of what is going on by having subscriptions push out a notification if the item's status or condition changes.


In our organization we often have people interested when and issue closes or just generally where an issue is in the a workflow. Having subscriptions keep them updated would be great.


Thanks.

1 Comment

Avatar

Level 4

11/17/21

This desperately needs to be changed - we have so many team members that need to be updated on status changes/when a document is uploaded etc, but the only people who can receive these notifications are assignees and the one primary contact. There should also be a way to add subscribed users when submitting an issue through a request queue (or ability to add multiple Primary Contact). Currently, users can only be subscribed after an issue is submitted, which often just doesnt happen.