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Email Event Notifications - Allow option manage user daily and instant notification Event Notification in Setup Area or Group Level

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Level 4

4/1/24

Description & Why is this feature important to you - We are currently unable to standardise and manage the user's email event Daily and Instant notifications correctly. (Example: we do not require Daily Digest notification for all users as it is repetitive, we do not have an option to manage these unless manually update users to disable it). Even if we enable the Event Notification at the Global (setup) or group level, it still does not enable/disable the email Daily or Instant notifications correctly. As Workfront mentioned they have preset these Daily and Instant notifications to the Most Desirable User Experience. 

 

How would you like the feature to work - As part of an Enterprise Solution, we would expect it to be allowed to: Option to Manage (Enable or Disable) users' Daily Digest Notification and Instant Notification at the Global Preference (Setup) area or Group Level.

 

Current Behaviour - Currently, we can only manage the instant and daily notifications by editing the user's account. We have 10000+ users in our instance and wouldn't want to manually every time as Bulk updating users (manual intervention) is not a proper way to manage these as always human errors. FYI: Event if we enable the Event Notification at the Global (setup) or group level, it does not automatically enable the instant or daily notification! Workfront mentioned they have defined this notification  "Based on user feedback previously, we found that having these defaulted the way they are generated the most desirable user experience." As per the product team feedback."