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The Community Ideas review for H1 2025 is out now, see which ideas our Product team prioritized and let us know your thoughts.

Customize Priority on Issue

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Level 2

8/9/18

The ability to hide the Priority drop-down menu for specific issues will be most helpful.

We use Priority for certain requests in the organization, however, this field is a "One for All" type of field.

There are specific requests that we don't want to have that priority field, for example, any Legal request. This priority field will be exploited by end users and they will mark everything they submitted as "Critical" making it difficult for the Legal team to prioritize what is really critical.