Thinking of how Salesforce has set up Workflow Rules functionality:
- The ability to create a workflow rule against any standard object or custom form
- The ability, within a workflow rule, to define qualification criteria using point and click declarative logic, or creating custom formulas
- The ability, within a workflow rule, to set up custom automated actions such as: email alerts/notifications; update field or object data; create a new project, task, issue, or hour entry
- The ability to make workflow actions time dependent (e.g. trigger action x hours after record meets rule criteria)
- The ability, within a workflow rule, to evaluate the rule when a record is:
- Created
- Created, and every time it's edited
- Created, and any time it's edited to subsequently meet criteria
