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Automatically reset the pre-selected values of dependent fields

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Level 2

7/28/25

Current Behavior - Currently in Workfront, when a custom form is attached to an object, users may encounter an issue when filling out metadata—especially with fields that are associated or dependent on each other. For example, if a user selects a value in one field, which triggers the display of a related field, and then enters information in that associated field, changing the original selection does not automatically clear the data previously entered in the dependent field. As a result, the old data remains, and the user must manually go back, remove the previously selected information, and re-enter the correct details.

 

Proposed Solution - It should automatically clear or reset the values of dependent fields when the controlling field changes.

1 Comment

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Level 1

7/29/25

Thank you @MounikaaM2 for adding this idea. I believe that this should be implemented in Workfront to avoid manual effort deselect the previously selected option and error. 

 

Thanks, Rohit Kumar