Expand my Community achievements bar.

Assigned to column missing from request queue

Avatar

Level 1

19-02-2021

With the 21.1 release the all requests/submitted requests view was changed and now I can no longer see the "assigned to" column when viewing all requests in the request queue. We have multiple people trafficking the request queue so it's helpful if we can see who has picked up a request and assigned it out to our users and our teams. With the way the interface is now displaying requests, the only way to see who is assigned to a request, is to open the request. This is time consuming. We can't see the assignments at a glance.

It would be very helpful to have the "assigned to" column added to this view so that we can see the assignments without having to open an individual request.0EM4X000001wMW4.png

page footer