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Allow Machine to Machine OAuth App credentials to establish Fusion Workfront Module Connections

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Level 2

9/10/25

Description - Currently, you need a username and password with System Administration access to Workfront in order to create a connection to Workfront. Would like to use an OAuth machine to machine app credentials. 

Why is this feature important to you - Most IT security offices we work with are reluctant or refuse to create a service account with username and password that isn't tied to an individual person as it's a security risk.  

How would you like the feature to work - Able to use either the Workfront OAuth Application (Workfront -> Setup) client ID/secret to create a connection, or create a Project (in developer.adobe.com) using Workfront API to generate client ID/secret, and use that in Workfront Modules to create a connection as outlined in this article https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/...

Current Behaviour - When trying to do the following steps to use the advanced settings in the Fusion Workfront Module , we get an error and were told by Adobe Support that it's 'working as expected'
1. Can create a OAuth App in Workfront (machine to machine - https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/configure-integr...)
2. Can NOT use the Client ID and Secret to make a new Connection in a Fusion Workfront Module (https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/...). ERROR after you enter the information into the connection details and click "Continue", after the Oauth window pops up, and after you enter the Workfront instance that reads "https://app.workfrontfusion.com/oauth/cb/workfront-workfront is not allowed"

2 Comments

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Level 6

9/10/25

1000% this. In the past when a "MTM" connection option was added to the Workfront connector in Fusion it was fantastic.  We immediately deployed it for a couple of clients but unfortunately this feature was subsequently un-released.  Please bring it back!

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Level 2

9/11/25

Goodness, we need this right now in our environment. Admin Console has ruined all the normal ways of configuring service accounts for Workfront & Fusion; We have been trying for months to get our org's tech teams to understand the critical need and it all falls on deaf ears. It's ridiculous. I am so glad we're not the only ones facing this issue since this functionality went away. Please, Adobe, add it back!!