Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Ability to set permissions at the queue topic / topic group level


Level 6


Many of our request queues have queue topics and/or topic groups associated with them. Not all of these are relevant to certain users; it would be helpful to be able to set permissions at the queue topic and/or topic group level.

Currently we are only able to set these at the request queue level, which is very restrictive and dictates the way we structure our request queues.