Thank you for input, I have changed to not allow deletes

Already tried both, it is nowhere to be found in the system. And with no recycle bin…….

Yes I am Admin, and I have tried the search (I use that for everything) I am thinking someone must of deleted but I have a number of reference numbers I cannot find in the system using the search

Hi Lucas, We are using WF as our IT helpdesk. When users send in an email we have WF create a ticket automatically and send a confirmation back to the user. We had a call form a user asking for an update on his ticket, we searched his name and had no ticket, he sent us his WF confirmation which co...

Hi Susan We have setup a project template with a number of tasks, for example when we onboard a new resource we have 11 tasks that need to be completed (as of today). By converting an issue to a project the tasks get automatically created and assigned to our first level support team (of which there ...

Hi Sherry We are using WF within IT for new hires, transfers and terminations. We have a request queue setup for each of these processes, the request creates an issue and then the IT support staff turn that ticket into a project using a template. Basically this helps us standardize the tasks ass...

How can one team re-assign an issue to another team without having to be in both teams?

Yes thanks tried a m

It appears not, I tried a number of things, it looks as though I can use approvals attached to a custom form but I will not be able to send automatic reminders if the approver does not appove. Thanks Sean

I have a custom form in a request queue and based on the selection a user takes on a certain field I would like to set a certain approval process. For example I have 6 different possible approval processes created and depending on what selection a user picks in a dropdown list I would like to link a...