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SOLVED

Pass dynamic DTM data elements as global Target mbox parameters

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Level 2

I am trying to pass the values of data elements of type contexthub created in DTM on marketing cloud to Adobe Target. I added a mbox global parameter to pass these DTM data elements using %dataelement%. Only static mbox global parameters are passed to Target while the dynamic values do not reach Target.

It worked a while ago but stopped passing the values all of a sudden.

Need help.

1 Accepted Solution

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Correct answer by
Level 10

Hi Deepthi,

 This seems to be a timing issue, The Target Global mbox call is getting fired before the "Data Element"  is getting initialized. Can you please share your DTM account credentials & Test URL of webiste in a private message so that we can debug the issue of our end.

Thanks & regards

Parit

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2 Replies

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Administrator

Hi 

Moving this thread to Marketing "Activation" topic so to have better contextual experts have a look at this.

~kautuk

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Correct answer by
Level 10

Hi Deepthi,

 This seems to be a timing issue, The Target Global mbox call is getting fired before the "Data Element"  is getting initialized. Can you please share your DTM account credentials & Test URL of webiste in a private message so that we can debug the issue of our end.

Thanks & regards

Parit