DTM/Target redirect offers

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mikethompson

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mikethompson

mikethompson

15-10-2015

Has anybody been able to integrate Target via DTM and use a redirect offer?

I've implemented the mbox call as seen on the "Configure synchronous mbox.js loading" help file at http://microsite.omniture.com/t2/help/en_US/dtm/t_target_synchronous_load.html.

This seems to work fine when Target is just replacing content on the page. However, for a redirect type, it outputs something like this into the mbox instead of actually redirecting the page:

mboxCurrent.setOnLoad(function() {window.location.replace('url of redirect');});

I know the redirect offer itself works as I've implemented it on a different page not using DTM and it redirects fine.

Accepted Solutions (1)

Accepted Solutions (1)

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jana_jarolimova

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jana_jarolimova

jana_jarolimova

15-10-2015

yes, this issue was fixed/released at the end of february -- now i have a new issue, with the speed 😕

Answers (3)

Answers (3)

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romangazarek

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romangazarek

romangazarek

15-10-2015

Have you tried Adobe Client Care?

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jana_jarolimova

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jana_jarolimova

jana_jarolimova

15-10-2015

yes. i am having the same issue. quite frustrating. even more so since you posted this more than 6 months ago and there is no response!

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mikethompson

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mikethompson

mikethompson

15-10-2015

Reposting this hoping that somebody has come across it or somebody within Adobe can put me in contact with somebody who can look into this (customer care seems to have no idea after 3 weeks, case 140709-000247). Here's an image of what the output looks like, what the Target offer looks like and the DTM rule (which triggers if a data layer element is set to a certain value, then attempts to wrap an mbox around a certain div) if that helps.