DTM debugger

[cathyw49544988]

I am wondering why sometime the DTM debugger showed as deactivated and I can not use it. Do you know how to active it?

Thanks.

[Hyder_Ziaee]

Could be because the library did not load. Check in the console if the _satellite object has initialized.

[cathyw49544988]

I got several error message: Failed to load resource: net::ERR_FAILED

Does this relate to initialize _satellite object?

How to solve this issue?

[Hyder_Ziaee]

Type in the console _satellite

If the object initialized, you should get something like this:

If it did not:

Would need more details to troubleshoot the actual issue. If possible reach out to Customer Care or check with a developer.

[cathyw49544988]

That's the error message I got.

In order to use the DTM debugger, do I have to login DTM first? Right now, there is a bug and I can run into login issue.

[Hyder_Ziaee · Accepted solution]

No, you do not require to login to use the debugger. You will have to troubleshoot why the library did not load on page.

One thing you may want to check is if the property was every published. If not publish and then see if the error remains.