Target Delivery API - prefetch mbox content - just get 'state'

[Dankohn]

Hi, 

I am trying to use the delivery API to get mbox content, but the response does not contain the HTML of the mbox, just a 'state' value with a string.  Even using the exact example in the docs (http://developers.adobetarget.com/api/delivery-api/#tag/Delivery-API) in Postman, I don't get the response they show in the docs.

Documentation example request:
{
"id": {
"tntId": "abcdefghijkl00023.1_1"
},
"context": {
"channel": "web",
"address": {
"url": "http://demo.dev.tt-demo.com/demo/store/index.html"
},
"screen": {
"width": 1200,
"height": 1400
}
},
"prefetch": {
"mboxes": {
"name": "SummerOffer",
"index": 1
}
}
}

Example response:
{
"status": 200,
"requestId": "5efee0d8-3779-4b12-a74e-e04848faf191",
"client": "demo",
"id": {
"tntId": "abcdefghijkl00023.1_1"
},
"edgeHost": "mboxedge28.tt.omtrdc.net",
"prefetch": {
"mboxes": [
{
"index": 1,
"name": "SummerOffer",
"options": {
"content": "<p><b>Enjoy this 15% discount on your next purchase</b></p>",
"type": "html",
"eventToken": "GcvBXDhdJFNR9E9r1tgjfmqipf"
}
}
]
}
}

My response:

{

    "status": 200,

    "requestId": "3666d18b-f8a6-4779-b7a8-01bd6b7e4ef9",

    "client": "demo",

    "id": {

        "tntId": "abcdefghijkl00023.1_0"

    },

    "edgeHost": "mboxedge35.tt.omtrdc.net",

    "prefetch": {

        "mboxes": [

            {

                "index": 1,

                "name": "SummerOffer",

                "state": "5cnsooUo5Hh4m3bm9+V5NTKzRQrvhplk3L87l9ODSVc="

            }

        ]

    }

}

Any help would be appreciated

[ben68 · Accepted solution]

Hi,

Probably this Target request is not qualifying for the activity. Please check the audience definition and mbox name used to create the activity, it should match the request.

Thanks

[ambikaTewari_ATCI]

Hi @Dankohn @ben68  I am having the similar issue. state is returning and not options. I am using All visitors in the audience and used the correct mbox also.

[ambikaTewari_ATCI]

@Dankohn  we need to use execute and not prefetch