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Safari - use advanced tracking and fingerprinting protection

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Level 2

Hi,

 

We are testing adobe target (at.js 2.11.4) in all browsers and we have realized that in Safari(Version 17.5 ) if we enable: use advanced tracking and fingerprinting protection.(Advanced setting). Adobe Target will not work/load

 

Is there any workaround? is Adobe Target team aware of this?

 

Thanks,

Ricardo

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @RicardoDe ,

 

This setting help to protect your privacy, defending you against cross-site tracking and minimising the data passed to third parties hence the tracking script will not load and target will not work.

 

For more information, you can raise adobe customer support ticket.

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2 Replies

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Correct answer by
Community Advisor

Hi @RicardoDe ,

 

This setting help to protect your privacy, defending you against cross-site tracking and minimising the data passed to third parties hence the tracking script will not load and target will not work.

 

For more information, you can raise adobe customer support ticket.

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Level 2

@pradnya_balvir we are even using CNAME which should solve this cross-site tracking prevention but I understand ITP 2.3 is detecting the CNAME and it is blocking Adobe Target, correct?

 

https://experienceleague.adobe.com/en/docs/target-dev/developer/implementation/implement-cname-suppo...