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julienc30593385
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January 22, 2020
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Mbox without active Experience, is there a cost ?

  • January 22, 2020
  • 1 reply
  • 2397 views

Hello,

 

Is there is any cost for Mbox that don't have any active Activity on it ?

 

Exemple:

If the Global Mbox is loaded everywhere on the website but don't have any Experience, except for 1 or 2 pages, will Adobe charge for ALL the requests or only for request with a response ?

 

Kind regards,

Julien Chevalier

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    Best answer by MihneaD

    @julienc30593385

    There should be no additional cost for this. The target_global_mbox should be set up on every page. The charge per server call was something that we used to do a long time ago however we no longer charge per server call. If you want to double-check for sanity feel free to ask the same question to your Account Manager.

    Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

    1 reply

    MihneaD
    Adobe Employee
    MihneaDAdobe EmployeeAccepted solution
    Adobe Employee
    January 22, 2020

    @julienc30593385

    There should be no additional cost for this. The target_global_mbox should be set up on every page. The charge per server call was something that we used to do a long time ago however we no longer charge per server call. If you want to double-check for sanity feel free to ask the same question to your Account Manager.

    Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

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