Mbox without active Experience, is there a cost ?

[julienc30593385]

Hello,

Is there is any cost for Mbox that don't have any active Activity on it ?

Exemple:

If the Global Mbox is loaded everywhere on the website but don't have any Experience, except for 1 or 2 pages, will Adobe charge for ALL the requests or only for request with a response ?

Kind regards,

Julien Chevalier

[Docea · Accepted solution]

@julienc30593385

There should be no additional cost for this. The target_global_mbox should be set up on every page. The charge per server call was something that we used to do a long time ago however we no longer charge per server call. If you want to double-check for sanity feel free to ask the same question to your Account Manager.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335