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mBox.td is not a function / error using Target et DTM

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franciscom13983
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franciscom13983
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15-10-2015

Hi,

I am new in Adobe Mkt Cloud (Target and DTM) and I would like to know the reason why I have this kind of error ( I can see it from Chrome console) when I setup Target in DTM:

Uncaught TypeError: mbox.td is not a function
mbox.showContent @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1mbox.hide @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mboxOfferDefault.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.show @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.activate @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mbox.finalize @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
mboxList.each @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
uc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
Jc @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1
(anonymous function) @ mbox-contents-44d24a0ba8917d225603010c51510309716dfc96-staging.js:1

 

I added the tool (Target standard) in DTM then I set up :

 

Library Management

Code Configuration

Check for Updates Last updated: 2 days

 

I have target classic in the same web page, It is possible that 2 differents verrions is caussing the error?

 

Thank you

Frank

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shekhardhiman
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shekhardhiman
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15-10-2015

Hi Frank,

Thanks for reaching out to Adobe Community and apologies for the delay.

Please go through the below articles and see if you are following the steps correctly as mentioned:

https://marketing.adobe.com/resources/help/en_US/dtm/target.html

https://marketing.adobe.com/resources/help/en_US/dtm/target_library_management.html

Thanks!

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