Adobe Experience Cloud Debugger not recognizing experience cloud tab

[jluparello]

I am trying to run Target Traces using the Adobe Experience Cloud Debugger like I've done hundreds of times before as of yesterday I get an error saying No Experience Cloud tab found even though i have Target running on another tab. Is anyone else experiencing this? Is there a fix? I'm using Chrome version 79.0.3945.117

[MihneaD · Accepted solution]

@jluparello ,
Try this and let us know if it fixes it:

1. Log-out of the Marketing Cloud. 

2. Clear all cache and cookies.

3. Try again.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

[jluparello]

Thanks for the response. After logging out and clearing cache and cookies I'm still presented with the same error.

[jessicab1447134]

I tried this as well and I still see the same error message. Is there any other way to identify the matched & unmatched Target IDs?

[bellb]

I have tried the same steps as well and still experience the same error.

[jeroend10504066]

same here...