Adobe Target

BrayanHo · 3/17/25

When I try installing Target, I'm getting this error: "AT: [page-init] Adobe Target content delivery is disabled. Ensure that you can save cookies to your current domain, there is no "mboxDisable" cookie, and there is no "mboxDisable" parameter in the query string." I followed this documentation, but the problem persists. What other solution do you recommend? https://experienceleague.adobe.com/en/docs/experience-manager-learn/sites/integrations/target/load-a...

pradnya_balvir · 3/17/25

Hi @BrayanHo , Are you installing Target via Tag manager?

Troubleshooting Steps

Check Cookie Permissions:

Ensure your browser allows third-party cookies for your domain.

Verify that you can save cookies on the current domain.

Verify at.js Implementation:

Ensure you only reference at.js once on the page .

Confirm the version of at.js you're using .

Check if Target (mbox) cookies are stored successfully on your site .

Disable Ad Blockers:

Temporarily disable ad blockers to see if they are the cause of the error.

Examine the URL:

Check for the mboxDisable=1 parameter in the URL .

If present, remove it to enable Adobe Target activities.

Review Target Configuration:

Override the cookie domain in Target Launch extension settings .

Check if you have the targetGlobalSettings as an object anywhere .

Debug with mboxTrace or mboxDebug:

Use mboxTrace or mboxDebug to troubleshoot the Target request and ensure the cookie is being set.

Check for Typos or Errors:

Carefully review your activity or campaign code for any typos or errors.

Use the Adobe Experience Cloud Debugger:

Use the Adobe Experience Cloud Debugger to troubleshoot the Target request, similar to mboxDebug.

Check for Host Allowlist:

If you are using an allowlist, ensure your domain is included in the list.

From the Hosts list, click Authorize Hosts, enable the Enable Authorized Hosts for content delivery toggle, and add your domain.

Reimplement Target Setup:

Reimplement the Target setup to ensure it's configured correctly.

Check for other issues:

If you are using the Visual Experience Composer (VEC), ensure you have the VEC helper and that you have enabled Enhanced Composer.

BrayanHo · 3/18/25

Hello, good afternoon.

I'm installing Target through Tag Manager, but I have a question about the implementation of at.js.
The implementation method I used was the one indicated there, which was to add the at.js file to my web server and make the call in the header of my web page. Is my implementation correct?

pradnya_balvir · 3/20/25

Hi @BrayanHo ,

To add Adobe Target code through Adobe Launch (formerly Adobe Experience Platform Launch), install the Adobe Target extension, configure it with your Target client code, and then deploy the Launch property to your website.

Here's a more detailed breakdown:

1. Install the Adobe Target Extension:

Go to the Extensions tab in Adobe Launch.
Navigate to the Extension Catalog and search for "Adobe Target".
Select the Adobe Target extension and click "Install".

2. Configure the Adobe Target Extension:

Go to the Extensions tab and click on the newly installed Adobe Target extension.
Click "Configure" and input your Target client code (often found in your Adobe Target URL).
Optionally, configure other settings like the at.js version and environment ID.
Click "Save".

3. Create a Rule (Optional, but Recommended):

Create a new rule in Adobe Launch that triggers when a page loads.
Add an action to the rule that uses the Adobe Target extension to fire the Target call.
You can also use the Adobe Experience Platform Web SDK extension to send analytics data after the Target call.

4. Build and Deploy the Launch Property:

Once you have configured the Adobe Target extension and any necessary rules, build and publish your Launch property.
This will generate the Launch embed code, which you will need to place in the <head> of your website's pages.

5. Implement the Embed Code:

Copy the Launch embed code from the Environments section of your Launch property.
Paste the code into the <head> of your website's pages.
Ensure the code is placed before any other JavaScript or CSS on the page.

6. Verify Implementation:

Use the Adobe Launch Debugger to verify that the Target extension is firing and that the Target calls are being made correctly.
Check the Target activity reports to ensure that the personalization is working as expected.

You can refer link: https://experienceleague.adobe.com/en/docs/target-learn/tutorials/implementation/3-1-target-launch

BrayanHo · 3/21/25

Hello, good afternoon.

Thank you so much for your response.

I was validating the points you mentioned. These are the rules I implemented from the documentation. I wanted to check if they are correct.

1.Install the Adobe Target Extension:

3. Create a Rule (Optional, but Recommended):

I added the at.js file to my server and referenced it in the head and this is the error I get, do I remove the file from my server?

I'm also getting this target error that the library is disabled, but when I validate it, it's fine. I wanted to know how to solve this error.

What am I missing to make Target work correctly?
I appreciate your help. I'll be attentive. Thanks.

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