S&P Connection

Alberto_León 03-03-2016


In our Search&Promote account (Settings>Account Options>Account Settings) I’m trying to change the website address (Main entrypoint) but when I click “re-build”, it appears the following error.

It looks like the Indexing is referred to a previous website although we changed the website address (using different websites addresses it shows the same errors, page crawled, pages indexed…). In addition, I tried to add our url as a Entrypoint, but in our account doesn’t appear the options related to do it: Settings > Crawling > URL Entrypoints. (https://marketing.adobe.com/resources/help/en_US/snp/t_adding_multiple_url_entrypoints_tha t_you_want_indexed.html)

I’d like to know how to re-assign a new website to an account.

Many thanks,

Alberto L.


ParitMittal 04-03-2016

Hi  Alberto, 

As per the understanding of our S& P experts, you have exceeded the number of allowed pages and the update of the indexing was aborted.

This happens when the customer exceeds the number set under Support > Limits > HTTP-Max-Pages. This number can be changed only by Support/Consulting, so the you should write an email to S&P support as requested in the error message.

This issue is documented here:


Thanks & Regards

Parit Mittal