Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Preview and Live links work only in Firefox

Avatar

Avatar
Level 1
natasha_shelley
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile

Avatar
Level 1
natasha_shelley
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile
natasha_shelley
Level 1

19-04-2017

Hello, I am very new to Target and have questions. I created a test with  3 experiences. I am currently testing the 3d one. There is a pop-up fixed on each page. There is also a chat window on one of the pages of the site. What needed to happen is the functionality of the chat window in the pop-up. I inserted the chat part HTML code inside the pop-up, did not change the names of any classes so that they can be used by JS of the original site since the functionality needs to be the way it is. I only manipulated the looks. So, now, what happens is it works on firefox but not any other browser. The action needs to happen on click. When I click on the box it pulls up the chat. The click action is not recognized by other browsers. I cleared cache multiple times on all of them but it does not help. I modified HTML in the VEC and added styles in the custom code. What do I do next? 

Replies

Avatar

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

90 likes

Total Posts

817 posts

Correct Reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

90 likes

Total Posts

817 posts

Correct Reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile
ParitMittal
Level 10

20-04-2017

Hi Natasha ,

 Can you please check if pop up's are not blocked in other browsers in which you are testing . If already enabled , please let us know so that we can further test the issue.

Regards

Parit Mittal

Avatar

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

90 likes

Total Posts

817 posts

Correct Reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

90 likes

Total Posts

817 posts

Correct Reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile
ParitMittal
Level 10

25-04-2017

Hi Natasha,

Are you still facing the issue ?. If yes, Please do let us know.

Regards

Parit Mittal