My current problem:

Although one of my feeds contains 4582 products only 150 are making it into a collection. This is a huge issue. Any ideas? Anyone else having the same issue? In order to find a resolution I have created a specific environment for that feed. So the particular feed points to that environment. No other feed is pointing to it. The problems remains after having the feed downloaded and indexed.

I really would be grateful for any support as the problem is pending for a week now without having a soltuion from Adobe Clientcare or Engineering. I can only hope I guess.




Hi Alexander,

Can you please recheck the Rule that is being used to create the collection ?

For example, your collection might be built around a product ID or category, margin, or any other parameter in the list.

Multiple rules are joined with an AND. All specified rules must be matched for the collection to apply







We have the Same issues. I would like Target just to implement the Products which are also available.
When a Product is not in the Feed anymore this should be set to EOL and deleted.
As in an other Post, this should be Standard.

How can i get this working. At the Moment we have 20'000 which are not available. And i think this makes the indexing Process way slower.

Does anybody have a simple solution?

Best Regards Manuel




Hi Manuel!

I hope this helpful.


For whatever reason the number of products in a collections within the Recommendations UI are very often at ZERO although products exist. So that might be a browser cache issue. When I am using the "Advanced Search" across all feeds and collections usually I am getting (valid) numbers.

To your challenge:

And as long as the products are bookable (available) this to us is not an issue. However non-bookable products wouldn't make it two-times into a recommendations although they still might be in feeds. Here is why:

  • If a non-bookable product makes it into a recommendation and someone clicks on it we declare it as not-bookable in Adobe Target.
  • We can reference the state "non-bookable" in Adobe Target through a data element in DTM that takes the information from our data layer.
  • In order for us to surpress non-bookable products we defined an "Excludusion Rule" for non-bookable products.
  • As a result it won't appear in any subsequent visit from any visitor.
  • However if the same products gets available again and if we have a visit to that particular product we declare it back to bookable.
  • As a result of this the products won't be longer excluded from recommendations.

Again I hope this makes sense.


Alexander Gaertner