Automated Activation

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andreas18335416
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21-11-2017

Hello,

I am trying to set an Activity to automatically activate and deactivate at a certain time, however, after I put in my preferred times then save and close, the times I selected change to something else. I set my times and then reopened the Activity to double check it and the times for automatic activation were completely different. Why is this happening and how can I fix it? Please help!

Thank you!

Andrea

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Amelia_Waliany
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Amelia_Waliany
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11-12-2017

Hi Andrea, thanks for your question! This might be due to a time zone issue, or it may be a bug. To note, we are planning to work on a UI improvement that would display the time zone, so this issue may be one of the past in the coming months. In the meantime, please feel free to send us more details about this issue in an email to Customer Care so that our engineers can take a better look.

Warmly,

Amelia