Adobe Summit 2019 | S905 - Tales from the Adobe Target Support Trenches

[jantzen_b]

Session Details

Come learn how to not become a how-not-to case study. In other words, how to avoid pitfalls and escalations on your Adobe Target journey by hearing firsthand from Adobe Customer Care on common customer issues. Get tips and tricks on various topics regarding setup and troubleshooting Adobe Target activities. Come away with self-help and Customer Care resources.

Highlights:

• Target Library Tips (at.js vs. mbox.js)
• Activity Creation & VEC/EEC Optimization
• Recommendations Activities Guidance
• Troubleshooting Techniques (Debugger, mboxTrace, mboxDebug)
• A4T Setup & Reporting Realities
• Audiences Configuration & Customer Attributes
• Resources & Q&A

Speaker(s)

• Rami Hammad, Technical Support Consultant - Adobe Target, Adobe
• Seth Burke, Global Lead, Platform Support, Adobe
• Jordan Davis, Senior Manager, Customer Care, Adobe

Session Length

1 hour

Catalog Link

S905 - Tales from the Adobe Target Support Trenches

Q&A

Please use this thread to ask the question related to this lab.

Resources

• Current Release Notes
• Adobe Experience Cloud Debugger - Chrome Web Store​
• Troubleshoot content delivery (Pulling mboxtrace, etc.)
• Visual Experience Composer Best Practices and Limitations
• Adobe Summit 2018 S901 - A4T Decoded: A is for Analytics, T is for Target
• Adobe Summit 2018 S902 - People Core Service: Who, What, When, Where, Why, & How?
• Adobe Status (Status.Adobe.com --> Target Solution)
• Adobe Target (Forums.Adobe.com --> Target Community)
• Adobe Target Learn and Support (HelpX.Adobe.com --> Target)
• @AdobeExpCare
• 1.800.497.0355 (Use for high priority cases)
• CustomerCare@adobe.com
  
• Adobe Customer Care Office Hours
• Experience League Intelligent Guidance | Adobe

Message was edited by: Jordan G Davis

[yorudan]

We'll also post the slide deck and the recording of the session here once they are available.

[MihneaD]

@yorudan

Looking forward to it.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

[yorudan]

Now attached.