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The 1st edition of the Target Community Lens newsletter is out now! Click to the right to find all the latest updates

Adobe Summit 2019 | S905 - Tales from the Adobe Target Support Trenches


Level 10


Session Details

Come learn how to not become a how-not-to case study. In other words, how to avoid pitfalls and escalations on your Adobe Target journey by hearing firsthand from Adobe Customer Care on common customer issues. Get tips and tricks on various topics regarding setup and troubleshooting Adobe Target activities. Come away with self-help and Customer Care resources.


  • Target Library Tips (at.js vs. mbox.js)
  • Activity Creation & VEC/EEC Optimization
  • Recommendations Activities Guidance
  • Troubleshooting Techniques (Debugger, mboxTrace, mboxDebug)
  • A4T Setup & Reporting Realities
  • Audiences Configuration & Customer Attributes
  • Resources & Q&A


Session Length

1 hour

Catalog Link

S905 - Tales from the Adobe Target Support Trenches


Please use this thread to ask the question related to this lab.


Message was edited by: Jordan G Davis

3 Replies



We'll also post the slide deck and the recording of the session here once they are available.




Looking forward to it.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335