Highlighted

Adobe Experience Cloud debugger with at.js 2.1 dosen't shows mbox request in summary section

gokula 24-07-2019

Hello Team,

Adobe Experience Cloud debugger with at.js 2.1 doesn't show mbox request in the summary section. Is there any existing issue?

I can able to see in the Target > Target Trace but not in summary.

Summary Page

1798952_pastedImage_1.png

Any help is really appreciated

Thanks,

Replies

Highlighted
Jennifer_Huynh 24-07-2019

Adobe experience cloud debugger doesn't work with at.js.  I'm using a plugin from Miaprova. It work really well with Adobe Target. 

Highlighted
mikewebguy
Employee
24-07-2019

gokula​,

I highly recommend running an mboxtrace more on that here: Troubleshoot content delivery

If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

Highlighted
gokula 30-07-2019

Hi @mikewebguy

Thanks for reply. Yes Debugging tool help to get the understanding on mbox but there few params campaign ID, recipe ID and others still not displayed.

So can we bring this in debugger developr's team attentaion so that in next update we can have this as well

Highlighted
peterhartung 31-07-2019

This is a known issue with the Experience Cloud Debugger and is currently being investigated by our engineers. They are tracking this as CORE-32465.  There is no current timetable for a fix to be deployed for this issue though it is actively being worked on.