Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 1st edition of the Target Community Lens newsletter is out now! Click to the right to find all the latest updates

A/B Test with multiple audience experiences working correctly except the image swap is fuzzy on 4th audience experience


Level 3

I have no idea what is going on. I have an activity set up as an A/B test with targeting. There is business as usual in A experience, and the B experiences are different images based on a query requirement in the URL to test a contextual journey. The activity is functioning exactly how it is prescribed to except that no matter what I do, the fourth image offer gets downsampled terribly. All four image files that are being swapped using image offer are the same resolution and size and in the same location. I tried copying and swapping the last two experiences which made the image I had been fighting render perfectly but not the other image is doing the same pixelation/downsizing I was experiencing in my other activity. What should I do next?

1 Reply




Are you by chance hosting these images in Scene 7 if so I would strongly recommend checking in with that team as it might be a setting or byproduct of the URLs produced for the image. Otherwise please clarify where these images are being stored and if possible provide URLs to the images.

Mihnea Docea  | Technical Support Rep, Customer Care | Customer & Employee Experience | Adobe | (:: 1 (800) 497-0335