Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Why can't I import a Word 2016 document in LiveCycle Designer ES4?


Level 1

I have just purchased LiveCycle Designer ES4 and I would like to import a Word Document (Word 2016) but I keep getting this error message?  Can you please advise how to get around this? I have attempted to troubleshoot this with the assistance of our IT technician and it still will not allow import - keep getting this message.

Please can you assist.

LiveCycle ES4 Error Message.JPG

1 Reply


Level 7

Interesting. I get the same thing. One work around is to convert the word doc to PDF. I am not sure if is a bad Word converter??? It could be something to do with the update to word 2016