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When trying to apply a Policy, Get Error: An error occurred while performing this operation. contact an administor if this problem continues

Level 1
Level 1

I have just installed ES4 LC with only the Rights Management Module. I have everything setup and can access the Policy server from Acrobat pro XI and can see and create policies.

however when trying to apply any policy to my PDF I get the Error in the Subject line.

for all intents and purposes, the setup and configuration looks fine but I seem to be unable to get past the very last step and actually use the policies.

please can anyone help?

1 Reply
Level 2
Level 2

I am also having this problem. Anyone know what the solution is?