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Unable to use services

DanCondonJones
Level 2
Level 2

Hi - I'm having a problem trying to use services in a process.

I have some processes that were built for us by a contractor that use a web service to make a call to an Oracle database.  When I try to click on this call in the Process Designer I get the error "Failed to load/render Property Editor".

I also get the same error if I try to drag a new Invoke Web Service node onto the designer.

Does anyone know how I might be able to fix this?

Thanks

Dan

0 Replies
Mark_Lindberg
Level 5
Level 5

At the top of the palette that lists the processes, click on the

icon with gold arrows that point toward each other. This will cause workbench to refresh the list of processes from the server.

You may need to do this in the services window as well.

Good Luck

Mark

DanCondonJones
Level 2
Level 2

Thanks.

I've just tried that and unfortunately it makes no difference.

Dan

Jasmin_Charbonn
Level 10
Level 10

What about Application Administrator?

Jasmin

DanCondonJones
Level 2
Level 2

I have the Application Administrator, Services User and Resource Administrator roles - if that's what you're asking.

Mark_Lindberg
Level 5
Level 5

Is the target process in Edit Mode?

Right click in a blank area in the process, if edit is the top item in the list, you are in View mode, and cannot add/edit.

Just a thought,

DanCondonJones
Level 2
Level 2

I am in edit mode and can edit the other items in the process.

DanCondonJones
Level 2
Level 2

If anyone's interested, I just have a new machine built for me by our systems department (along with an upgrade to Windows 7) and the problem has gone away.

Mark_Lindberg
Level 5
Level 5

Thanks for posting your resolution.

It helps others to see the end to the story.

Best Regards

Mark